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SX20 packge

Ahmed Yassin
Level 1
Level 1

Hi,

I have a new cisco telepresence sx20 and i want to install it on the CUCM (8.6.2.21900-5), i got device packge from the cisco web site (s52010tc7_0_1.pkg) and when i install it using the browser os administration>software upgrades>install/upgrade> and it gives me error (name does not match any filter patter)

Any help to install this packge on the CUCM      

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

Because that file is not meant to be installed on CUCM.

Use the web interface from the SX20 to upgrade it, or WinSCP

https://supportforums.cisco.com/docs/DOC-24297

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

Because that file is not meant to be installed on CUCM.

Use the web interface from the SX20 to upgrade it, or WinSCP

https://supportforums.cisco.com/docs/DOC-24297

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

thx a lot, done

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