time display on 7941 & 7961

[mbous]

I set the system clock to the correct time but the phones are showing 5 hours earlier. The display was right about a week ago then the vendor changed something and now I can't get the phones to read the right time. No matter what I set the system time to the phones never change. Is there a command to tell the phones what time to display and how do you set it?

thanks

[joergwesely]

Seems like the timezone is not set correctly

Have you checked the Date/Time-group in the callmanager?

[allan.thomas]

Reset the IP Phone's respective Device-Pool, however be cautious when doing this depending on how many devices are registered at time.

If your large numbers of phones I would recommend this course of action is carried out of hours.

When the phone registers to CCM is should pickup the correct time. As a test you could perhaps reset one IP Phone, and when you are assured this works proceed to restart the others.

Regards

Allan.

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