Other Collaboration Subjects

I recently inherited a small Cisco network that is using Avaya VoIP phones. Since the previous administrator knew nothing about networks, everything was configured in 1 large VLAN. Now, I am trying to move the phones over to a 172.16.128.x/24 VLAN to...

I have two tables dbo_device that holds the device info and table dbo_DeviceNumPlanMap that holds the line info for a device. I am trying to pull the e164mask info and associate with the device description info.This is my querySELECT dbo_Device.Name,...

I have a 7971G-GE that locked up in the middle of a firmware upgrade. When I plug in the power brick the "Headset", "Mute", and "Speaker" buttons light in sequence and the "Speaker" light stays lit but the phone does not attempt to get an IP address ...

When cisco 2851 mgcp gateway lost connection to the call manager, it will start sending out gratuitous arp which cause the McAfee intrushield reports arp spoofing. Anyone know why the gateway send out gratuitous arp?

Hi: I'm developing an application using AXL, I find that when I send "getUser" request to CallManager 4.2, I get response in about 200 ms; but to CallManager 5.1.2, it costs nearly 2 seconds. The time it takes to get response from CCM 5.1.2 is almos...

guys i have setup CCM6 on VMWARE and now at login page i put the th elogin (which i put whil einstalling the CCM 6) but its not taking it keep on saying invalid....which is really pissed me off as i built another server and it the sam eproblem can so...

Hello,when i press service button on ip phone, an authentication screen is displayedI do not understand wich username/password i introduceAny idea about this pb??Thanks for help

Can someone school me up on where the CiscoIPPhone.xsd schema file is located and how it is accessed by the phones? I would like to add an element to the CiscoIPPhoneDirectoryEntryType object.I have a copy of the schema from the SDK, though I don't k...

I set the system clock to the correct time but the phones are showing 5 hours earlier. The display was right about a week ago then the vendor changed something and now I can't get the phones to read the right time. No matter what I set the system t...

HII need a software do call recorder (CCM 4.x, 5, 6, CCME, SRST) to SIP, SKINNY, H323And i need know if a cisco have a SDK to it?!Thanks

Hi,I am comapring talktime in agent connection detail(acd) and agent state detail (asd) table.Bothe are not the same for certain interval of time.Always the talktime(talk state time) in asd is more than the one in acd for the same interval of time.Is...

Hi, I have a problem with the Cisco Video Advantage, I have installed the aplication in the computers, and check the aplication, doing click in the Video Check, and I can see the remote and local video windows. The computer is connected to a 7960 Cis...

HiOur client is using CME 4.1, they are using a program to record all incoming and outgoing calls the program has U-LAW codec, yet the E1 Pri connection to the PSTN is configured with A-LAW which produces noise when recording the calls.When i changed...

Hi,On CCM Administration for DN in Line Text Label field I can write 30 characters, but on phone display I can see only 12.How can I enlarge this Line Text Label on the phone display? Thanks,Vlaho