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Translation Pattern for dialing 4 digits

c.larsen
Level 1
Level 1

I have a centralized call processing environment. Our remote sites all register with the same Callmanager Cluster across the WAN. The dial plan that we've created is fairly straight forward, we take the DID and add a 3 digit location code to it and that becomes the callmanager DN for that particular phone. So a site in New York might have a location code of 103 and the last 4 numbers of the DID is 1111, so the callmanager DN is 1031111. What I'm trying to do is create a translation pattern that allows the phones within the new york region to simply dial 4 digits and have the site code prepended. I tried creating a translation pattern of "XXXX" and put it into a partition that only the new york phones could reach. This accomplished the task of new york phones being able to dial 4 digits within their region but it also was affecting dialing outside the new york region. Any ideas how I can get the translate pattern to work only for numbers called within the same partition?

Thanks for your help.

3 Replies 3

If the 4 digit ext they want to dial within NY all start with the same number, and that is not used as an initial number for anything else, you could make the first number in your translation pattern be specific to that, and then the translation would only affect those calls.

Mary Beth

JOSE TORRES
Level 1
Level 1

You can do this by using device and line css, and as long as no dn's at a site will match a site code.

You have to create a device css for each site and a device partition for that site and a translation pattern to be placed withing the device partition so it only affects phones with that device css.

An example would be two sites, sanfran and nyc.

Site codes would be:

nyc 103 (dn's for site are 103X[1-9]XX)

sanfran 104 (dn's for site are 104X[1-9]XX)

create a dev_sanfran_pt partition, place that partition in a dev_sanfran_css.

now create a translation pattern X[1-9]XX in order to specify the dn's at the local site and not the site codes.

Translate it to 104XXXX to dial the local dn at that site.

Place that translation pattern in the dev_sanfran_pt.

The dev_sanfran_css has to be applied to the device css for phones in sanfran.

When a user at sanfran dials 1234 it should get translated to 1041234

The site codes need to all start with 10 for this to work so that a user dialing the site code does not match the translation pattern.

The dn's cannot start with 10, they have to be X[1-9]XX.

You can replicate the partition, css and translation pattern for each site and it should only affect those site.

This is hard to explain without a diagram so please ask more questions if I was not clear enough.