Trigger MWI on IP Phone by a third party software

[raemdonp]

Hi,

Is it possible to trigger the MWI (message Waitning indicator) on IP phone by a third party software (Not especially Unity, but a custom application) by dialing a number or by pushing a xml script on IP Phone, or whatever ...

[anup.anand]

Yes, you can. You would need an application that can generate skinny messages.

The application would need to place a call using skinny to the Callmanager's MWI Extension and use the Calling Party as the extension of the IP Phone where the MWI setting needs to be changed. Callmanager will change the status accordingly.

HTH

[raemdonp]

Thanks for your reply. Looks great.

Do you have the name of this SCCP generator application? Apparently, not easy to find.

[c-charlebois]

It's not so much an application, as it is an API. Any application that uses TAPI or JTAPI could do it. The problem is most application that have TAPI or JTAPI hooks have their own purposes and to use them to progamatically set MWI would be, at best, a kludge.

However, it could be possible to write a JTAPI applet that would do exactly that. Has anyone out there coded something along those lines?