I've been asked to create a "survey" script for customer feedback. I have everything done except getting the customer's response (Get Digit String) into the email that is sent when the survey is completed. The last option of the survey is to leave ...
The customer was shown this feature by Cisco during a demo, but I can find little to no information about it while searching the site. What information I did find cited CRS rls 3.5, and my customer is on 3.1(2)Is it available on 3.1, and if so is the...
Error Happen when (in the CCM administration page) click on device -> phone -> phone configuration -> subscribe/unsubscribe servicesthen opening a new IE page with this error HTTP500 internal server erro.Page cannot be display. CCM System Version 3.3...
Will it work to add a pattern "911X" to prevent users from dialing 911 by mistake? If they press the 4th number before the interdigit timeout they should get a fast busy or an invalid number from the telco. The client does not want to change their ...
Hi. I have an CCM 3.3 implementation that apparently is working fine. The thing is that sometimes when the users are accessing some features on the phones like missed calls, corporate directory, etc, the phone makes a small rebott, thus losing all mi...
One of our customer worring that people can listen his talking when he's on the call. Here is the case:IP phone A is talking with IP Phone B in the same office. Will possibly user C with IP phone C can hear the conversation via his phone C?
Why is it BAT won't allow me to perform formatting on the phone numbers but Call Manager will?BAT Insists both for the Excel Template and the BAT insert option that phone numbers be listed as 1234567890.Call manager will let me format the directory n...
if I create two devices and not configure any chain/cascade, is it chain or cascade by default?I have such a configuration now and text message notification not work:The first device is home phone and phone number is configured but disabled. The seco...
The IPCCE data sheet lists Coaching as a feature with the Enhanced Supervisor agent.How do I configure it? My customer wants the supervisor to be able to jump onto a call and coach the user.thanks,Tim Medley
Have a Call Manager 3.3.3 installation going and the customer is throwing a new wrinkle into the mix.Has anyone seen issues connecting via analog ports into an application from eSchools?Good, Bad or indifferent informaiton would be useful. I have al...
CM 3.3(3)SR4a. Whenever accessing the CM Administration page and searching or modifying devices on the server CPU processes reach 100% and it takes forver to load the page. After the page has loaded cpu is fine. Only when accessing CM admin. This is ...
