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Trunk between CallManager and CallManager Express

Hi,

I will make a trunk between CallManager (v3.3.4)and CallManager Express(v3.3). I would know if there is a document who give all functions betweens CME and CM. For examples, Call Back between CM and CME work correctly or no etc...

If anybody can give me a documentation whose explain functions available between CME and CM.

Thanks for your help.

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

I think you might be a little disappointed here - most things like CallBack won't work, you'll more or less get basic calling between the systems, with caller name, and the ability to transfer calls between the systems.

You'll be able to do things that you can do to outside callers, e.g. start conferences and so on, but not things like callback or monitoring line status etc..

You'll be able to share the same centralised Unity system if you have it though...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!