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UCCX Server login issue

binu.john
Level 1
Level 1

Hello all,

We having 3 Call Manager 8.5.1 ver. with MS LDAP integrated,

AXL provider for CCX are all the 3 CUCM's and CTI Manager are the 2 CUCM Subs.

We have a issue now, when we shutdown the CUCM Pub,we are not able to login to UCCX Server as appadmin.

As soon as the CUCM Publisher back in operation, we are able to login to UCCX. Anyone came across such issue?

Thanks

John

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

No - it sounds like you have it configured properly. Did you restart the UCCX cluster after configuring the three AXL servers?

Aaron

p.s. There is a contact center forum; your post would get more responses there.

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!