Upgrade Assistant error

[scoe]

Hi,

I am trying to upgrade publisher from 3.2(2c) SPH to 3.3(3). I I have installed Cisco Backup version 3.5.53 which runs fine, no errors in the backup log. I run the Upgrade assistant and it fails telling me the MCS.STI is not a valid backup file.

I have also tried it with Backup version 3.5.44.

any idea why this is happening or what I can do to trouble-shoot it?

[lyanes]

If you are getting a message like the following:

11-28-2003 14:40:22.766:BkupFileCk: ERR:C:\Temp\MCS.sti does not appear to be a valid backup file.

11-28-2003 14:40:22.766:BkupFileCk: ERR:Catalog file has zero byte size.

You are hitting bug ID CSCec69693 and CSCed18034 both bug are duplicate of eachother.

Luis.

[scoe]

Thanks Luis,

it's similar. My message is

06-08-2004 15:35:17.906:BkupFileCk: ERR:C:\CCM Backups\MCS.sti does not appear to be a valid backup file.

06-08-2004 15:35:17.906:BkupFileCk: ERR:No CallManager Detail Record database backup data found.

.

I'll try the upgrade and seeif it works.

[jpinkus]

You are probably getting the failure since you have not enabled CDR's. The release note of CSCeb38362 will provide you with the details of this test.

[scoe]

Spot on. Thanks.