10-16-2002 06:07 AM - edited 03-12-2019 09:11 PM
sir,
>
>
> We have got cisco AVVID components such as Cisco
> catalyst 4006,cisco voice gateway 3660,cisco call
> manager installed in mcs 7835 media convergence server
> and cisco 7960 phone.
>
> we have connected all the devices properly.and also we
> have registered the ip phone in the call manager and
> we are able to communicate between two ip phones
> through call manager.
>
> Problem:
>
> 1)During User configuration we are getting problem.
>
> when we click User>Add a User in cisco call manager
> following error occurs
>
> Error
> object undefined
>
> The phone administrator does not have the right to add
> or delete a User.
>
> and the user page is not loaded.
>
>
> Please tell solutions to solve the problem for us.
>
> thank u
>
10-17-2002 02:34 PM
Have you integrated CallManager with your LDAP directory (i.e. Active Directory) or are you using the LDAP directory that ships with CallManager (DCDIrectory)?
10-19-2002 04:48 AM
Follow these instructions exactly and it will probably fix the issue...if you're using the native CM directory.
http://www.cisco.com/warp/public/788/AVVID/dc_directory.html
HTH,
Vance
10-21-2002 04:42 AM
Hey Thanks very much Vance.I was having the similar probs and the suggested solution worked for me well.
Raj
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