Other Collaboration Subjects

I am doing a new installation, running 4 analog DID trunks into a pair of VIC-2DID's. Our provider asked how many digits to pass on the DID's. My assumption is that since we use 4-digit extensions, they should pass 4 digits. Can anyone confirm or ...

We just started getting this error on TTS in the events log when unity tries to access email:Event Type: ErrorEvent Source: AvConvMsg_MCEvent Category: Error Event ID: 10002Date: 10/17/2002Time: 9:08:37 AMUser: N/AComputer: UNITYDescription:PlayMe...

Unity 3.1.5TSP 6.02bExchange 2000 (Unified)The customer was currently running 2.46 VMO. I cut them over to Unity 3.1.5 off box install into their exchange 2000 environment. Everything is working great until I tested their TTS functionality. Yes th...

The data network is working appropriately. When I trying to activate LLQ QoS in the network, the voice listen with distortion although the LLQ queues are working. I have a Cisco 3660 in the primary site and Cisco 1750 in the remotes sites with Bandwi...

Unity is working fine, but my CPU is at 100%. One process is not eating up all the CPU cycles, but rather, it's evenly being used (roughly 20-30% by the following services:AvCsMgr, AvDsGlobal, AvUmrSyncSvr, AvDirChangeWrit, AvTtsSvr, AvDSAdAll funct...

hello,what is the h323 disconnect cause = 60?today I have been started recieving that disconnect cause when I am calling one of mobiles network. Via the same PRI to Alcatel4400 I route calls to 2 different mobile operators and that problem is with th...

Has anyone integrated ICM with mySAP CIC? If so, can you please provide some insight into implementation issues, risks, effort estimate, etc...? My goal is to integrate ICM (potentially) with a Nortel DMS-100, running a Centrex-based ACD.

I have Call Manager 3.1.4b and I am using Softphone 1.3(2a) with CiscoTSP 3.0.52 . I can get Softphone to start and get a line but when I try to go off hook it hangs back up, if I call it it acts like it answers but there is no audio streem and the ...

Originally installed unity as standalone server. Now customer wants to integrate into current Exchange. Is there any tips on the process. Do I have to completely re-install OS or just uninstall and reinstall Unity. Is there any good documentation...

sir,> > > We have got cisco AVVID components such as Cisco> catalyst 4006,cisco voice gateway 3660,cisco call> manager installed in mcs 7835 media convergence server> and cisco 7960 phone.> > we have connected all the devices properly.and also we> h...

I have installed a multiflex card (VWIC-2MFT-E1-DI) on a Cisco 2600 running ISO 12.2(12a). I have configure the Drop & Insert as such:controller E1 1/0 clock source line primary pri-group timeslots 16-31 tdm-group 1 timeslots 1-15!controller E1 1/1 p...

Has anybody found an effective and robust way of load balancing phone registratation to different CM ( primary / secondary ) in any of the CCM design architectures?Moreover, has the mountain of serving different CMLists via TFTP in the same cluster b...

When I installed 3.13 I only downloaded and used CD1 and CD7. I was planning on using the patch to patch the 3.13 CD's to upgrade to 3.15. Is the CD2, english language, needed for the upgrade? If so, can I use the full image rather the patch, sinc...

I am attempting to confiugure my MOH sources to be sent out via Multicast. They were unicast and they worked but I would like to move on to multicast.Everything seems to be set up ok. I can see the mulitcast group being registered in the routers. ...