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VoIP ACD

vmalhi
Level 1
Level 1

‎09-26-2003 02:08 AM - edited ‎03-13-2019 01:47 AM

Can anybody recommend a cheap ACD system that works with Call Manager and 7960 phones. Must include IVR and scale to 50 agents...

Thanks.

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mcnerney
Level 4
Level 4

‎09-26-2003 07:38 AM

Have you looked at the Cisco IPCC Express product. It comes in two flavors (standard and enhanced). Here is the URL:

http://www.cisco.com/en/US/customer/products/sw/custcosw/ps1846/index.html

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