03-23-2007 05:45 AM - edited 03-13-2019 04:00 PM
I'm looking for a good reference guide for CCM and Unity. I need to look up descrptions or definitions of features as simple as "what is a closed message used for?". Basically information an Admin would get from new end users.
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03-23-2007 10:23 AM
Hi Bob,
Here is some "getting started" info;
Cisco Unified CallManager and Cisco Unified IP Phone Administrator's A - Z Feature Guide
From this doc;
Cisco Unity documentation
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html
Here are some excellent Unity books;
Cisco Unity Deployment and Solutions Guide
Cisco Unity Fundamentals
Configuring CallManager and Unity: A Step-by-Step Guide
Here is the link to Cisco Press;
Hope this helps! Let us know if you need other info :)
Rob
03-23-2007 05:50 AM
Sorry, Not "closed message".
I meant to say "closed greeting".
03-23-2007 10:23 AM
Hi Bob,
Here is some "getting started" info;
Cisco Unified CallManager and Cisco Unified IP Phone Administrator's A - Z Feature Guide
From this doc;
Cisco Unity documentation
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/tsd_products_support_series_home.html
Here are some excellent Unity books;
Cisco Unity Deployment and Solutions Guide
Cisco Unity Fundamentals
Configuring CallManager and Unity: A Step-by-Step Guide
Here is the link to Cisco Press;
Hope this helps! Let us know if you need other info :)
Rob
03-23-2007 11:01 AM
Hi Rob,
Thanks for the info. This will help me out!
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