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WebEx Metting Server Login in Jabber

i was wondering if someone could help me to solve this issue

i have CWMS 4.0 and CUCM 11.5 Jabber 12.6

 

Jabber always showing WebEx disabled because the username and password is not entered , so i thought of using Im & Presence credentials, so i have done that under service profile in CUCM, but the problem is that IM and Presence is using a username for example jadams for login while WebEx is using email address jadams@company.com so still WebEx end up not login because the credentials is wrong 

 

is there a way around this in IM and Presence or jabber-config file or CUCM itself ? So WebEx would use the email address of the user and password to login to WebEx

 

Thanks 

1 REPLY 1
Mortaza Rohani
Beginner

Dear Mr.Mohammed, did you find any resolution for this problem? I'm facing this either.

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