Hi,We have two UCCE PG sites configured as an Active/Standby pair.One of the sites is not very stable, so we want Site B to always be the preferred/active site. If the PIMs fail over to Site A due to an issue on Site B, we want them to automatically ...

Hi,Drs backup fails on subscriber with "Master or Local Agent Could be Down", error but there is no issue on those services. The actions taken are as follows: - Master Agent on publisher and Local on Subscribers are restarted.- Publisher completely r...

We are using CCE and the full components are in version 12 (AW, Rogger, PG, Finesse, CUIC, VVB).We just need to upgrade finesse to version 12.5 and According to CCE 12.5 compatibility matrix, finesse 12.5 is not compatible with CUIC 12 (Coresident). ...

Hi,Cisco CMS use a wide port range for web app clients (1024-65535).Due to the concerns of the security team, I was looking for a way to limit this range (as it was possible in CUCM), but I didn't find anything.Can anyone guide?

Hi,In UCCX, phone failure of agent was leading to "NOT Ready-Phone Failure" , but in CCE it causes the finesse to logout. is there any way to change the behavior in CCE?Thanks,