Hi,We are periodically facing CUCM high CPU caused by tomcat1 process and it leads to server crash and only resolved by hard reset of CUCM.here is the network diagnostic result:The following web applications have an unusually large number of active s...

Hi, We are periodically facing CUCM high CPU caused by tomcat1 process and it leads to server crash and only resolved by hard reset of CUCM.here is th network diagnostic result: The following web applications have an unusually large number of active ...

We are using CCE and the full components are in version 12 (AW, Rogger, PG, Finesse, CUIC, VVB).We just need to upgrade finesse to version 12.5 and According to CCE 12.5 compatibility matrix, finesse 12.5 is not compatible with CUIC 12 (Coresident). ...

Hi,Cisco CMS use a wide port range for web app clients (1024-65535).Due to the concerns of the security team, I was looking for a way to limit this range (as it was possible in CUCM), but I didn't find anything.Can anyone guide?

Hi,In UCCX, phone failure of agent was leading to "NOT Ready-Phone Failure" , but in CCE it causes the finesse to logout. is there any way to change the behavior in CCE?Thanks,