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Hi,We have two UCCE PG sites configured as an Active/Standby pair.One of the sites is not very stable, so we want Site B to always be the preferred/active site. If the PIMs fail over to Site A due to an issue on Site B, we want them to automatically ...
Hi,Drs backup fails on subscriber with "Master or Local Agent Could be Down", error but there is no issue on those services. The actions taken are as follows: - Master Agent on publisher and Local on Subscribers are restarted.- Publisher completely r...
Hi,We are periodically facing CUCM high CPU caused by tomcat1 process and it leads to server crash and only resolved by hard reset of CUCM.here is the network diagnostic result:The following web applications have an unusually large number of active s...
Hi, We are periodically facing CUCM high CPU caused by tomcat1 process and it leads to server crash and only resolved by hard reset of CUCM.here is th network diagnostic result: The following web applications have an unusually large number of active ...
We are using CCE and the full components are in version 12 (AW, Rogger, PG, Finesse, CUIC, VVB).We just need to upgrade finesse to version 12.5 and According to CCE 12.5 compatibility matrix, finesse 12.5 is not compatible with CUIC 12 (Coresident). ...
In most cases, phone failure occurs below 2 seconds, and the agent has no sense of what is going on.You changed the problem, I asked if there was a path in UCCE that existed in UCCX.