Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
182
Views
0
Helpful
1
Replies

Win-OS Upgrade fails to install

jrezab
Level 1
Level 1

‎02-21-2002 12:26 AM - edited ‎03-12-2019 02:31 PM

I am trying to install win-os-upgrade.2000-1-3 and win-sqlservicepack3 on a 7830 unity box. The installation unpacks then states that I am not running on an approved Cisco platform, then quits. Do I have to install each patch individually from Microsoft?<br>JRezab<br><br>

Labels:
0 Helpful
1 Reply 1

kechambe
Level 7
Level 7

‎02-21-2002 09:59 AM

A few things here...

The win-os-upgrade file is for CallManager only. Unity should not be installed on a machine using the CallManager OS CD. The CallManager OS has several dlls removed and has been tweaked for CallManager. TAC does not support the CallManager version of the Windows 2000 OS for Unity.

The win-slqservicepack3 file is for SQL 7.0. Unity uses SQL 2000. SQL 7.0 is not supported for Unity.

The MCS-7830 is not an approved hardware platform for Unity 3.0 and is not supported by TAC. Not saying it can't work, just that TAC will not assist if you get a server crash, etc.

Not trying to be rude, just trying to set your expectations correctly. :-)

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

0 Helpful
Customers Also Viewed These Support Documents