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Can not upgrade a 3550-12G with archive command

minoc
Level 1
Level 1

Hello all,

I am trying to upgrade a 3550-12G from Version 12.1(19)EA1c to 12.1.(22) using the archive command. I setup the tftp server and used:

archive download-sw /overwrite tftp://172.17.1.140/iosname.tar

The process stop with the following error message:

Unable to create temp dir "flash:update"

I verified the flash to see if this directory existed, I created the directory, but still does not work.

Any ideas on this,

Regards,

Carlos Roque

Office Of Management And Budget

6 Replies 6

Prashanth Krishnappa
Cisco Employee
Cisco Employee

The error message " Unable to create temp dir "flash:update" happens because an update to

the temp file is created when a failure is experienced. The temp file will not delete it

and it needs to be deleted with command "rmdir flash:update" in order to use the archive

upload-sw tftp://location/image.bin.

Use the following command " rmdir flash:update" and try to update IOS again.

Thanks for your response, I did that but still does not work.

Regards,

Carlos Roque

Office Of Management And Budget

You might find help in this document:

http://www.cisco.com/en/US/products/hw/switches/ps646/products_configuration_example09186a0080169623.shtml#concept10

I take it you have renamed the tar file on the server to "iosname.tar", if not plese try again using the officiel Cisco name of that file. e.g. 3550-i5q3l2-tar.121-22.EA1a.tar.

I am using the official Cisco file name on the command. I will check the link to see if I can find a resolution to this problem.

Thanks you,

Carlos Roque

Office Of Management And Budget

ram.vijay
Level 1
Level 1

Hi Carlos,

I have upgraded few Cisco 3550-12G using the normal tftp procedure. It worked.

copy tftp flash

tftp ip address

file name

sh boot

change boot sequence (config)#boot system flash bootflash:

You can try this. no harm i believe.

Rgds,

Vijay V

Hi,

This applies to .bin files I am using the .tar files which has the CMS files in it.

Regards,

Carlos Roque

Office Of Management And Budget