Re: Catalyst 2950 Crashed

r_berana · ‎01-13-2007

My C2950 switch crashed and the following message display upon restart:

00:01:17: %PLATFORM_CATALYST2950-1-CRASHED: System previously crashed with the following message:

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Crash info file is flash:/crashinfo/crashinfo_104

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED:

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: C2950 Software (C2950-I6Q4L2-M), Version 12.1(13)EA1, RELEASE SOFTWARE (fc1)

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Compiled Tue 04-Mar-03 02:14 by yenanh

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Signal = 20, Code = 0x202DDF29, Uptime 00:29:22

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: r0: 00000000, AT: 00000000, v0: 000000A2, v1: 8078A6C4

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: a0: 807ABB30, a1: 00000036, a2: 0000000E, a3: 0000000E

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: t0: 00000018, t1: 00000018, t2: 00000000, t3: FFFF00FF

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: t4: 803104D8, t5: 04000000, t6: 0000003C, t7: 00000000

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: s0: 807ABB30, s1: 00000036, s2: 00000000, s3: 0000000E

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: s4: 00000000, s5: 00000006, s6: 807FB018, s7: 806C0000

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: t8: 00000000, t9: 00000000, k0: 00000000, k1: 00000000

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: gp: 807E8C80, sp: 80C6E0B0, s8: 80BC599C, ra: 802DE0CC

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: EPC: 801FA43C, ErrEPC: 802DDF28, BadVA: 0x3A30001F, SREG: 1000E104

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Cause: 0x00000000 (code 0): Interrupt exception

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Error: primary instr cache, fields: data,

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: virtual addr 0x802DDF28, physical addr(21:3) 0x2DDF28, vAddr(14:12) 0x1000

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: virtual address corresponds to text

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Signal 20, Exception code (0x202DDF29)!

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED:

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 00: SP = 0x80C6E0B0 PC = 0x801FA43C

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 01: SP = 0x80C6E0B0 PC = 0x802DE0CC

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 02: SP = 0x80C6E0D8 PC = 0x802DE57C

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 03: SP = 0x80C6E160 PC = 0x802EB8C8

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 04: SP = 0x80C6E218 PC = 0x802EB690

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 05: SP = 0x80C6E258 PC = 0x80320EA0

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 06: SP = 0x80C6E288 PC = 0x8019E640

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 07: SP = 0x80C6E2C8 PC = 0x803A39F8

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 08: SP = 0x80C6E330 PC = 0x803AA870

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 09: SP = 0x80C6E350 PC = 0x80597344

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 10: SP = 0x80C6E370 PC = 0x803A8DEC

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 11: SP = 0x80C6E400 PC = 0x803A857C

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 12: SP = 0x80C6E428 PC = 0x803A4E40

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 13: SP = 0x80C6E468 PC = 0x803A5990

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 14: SP = 0x80C6E4B8 PC = 0x801D3544

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: Frame 15: SP = 0x80C6E4D0 PC = 0x801D3530

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED:

00:01:19: %PLATFORM_CATALYST2950-1-CRASHED: -Traceback= 801FA43C 802DE0CC 802DE57C 802EB8C8 802EB690 80320EA0 8019E640 803A39F8 803AA870 80597344 803A8DEC 803A857C 803A4E40 803A5990 801D3544 801D3530

What could be the problem?

royalblues · ‎01-14-2007

Hi friend,

I ran the error through the output interpreter and found some bugs associated with it.

CSCsc61532 - Suddenly 2950 was reloaded due to memory corruption

CSCse50497 - Signal not handled by warm reboot with test crash

I would recommend you to upgrade the IOS of your switch to the latest one.

This bug has been resolved in 12.3(9) & later

HTH, rate if it does

Narayan

glen.grant · ‎01-14-2007

I don't think that would apply seeing that the latest code for a 2950 is 12.1.22EA9 . Though I would try upgradeing to this latest code .

r_berana · ‎01-14-2007

i tried upgrading the IOS to c2950-i6q4l2-mz.121-22.EA9.bin since this is the latest that i got from Cisco but the problem was not solved.