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How to recover from an "err-disabled" ?

qs_cco
Level 1
Level 1

Hello,

I've got a Cisco 3550 12G.

Suddenly the GigabitEthernet0/4 goes down and goes in "err-disabled" mode.

I think to have fixed the problem (probably a bad cable).

Now: how can I re-enable the port?

With CATOS I think "set port enable", but with IOS?

Thank you

=== sh int ===

GigabitEthernet0/4 is down, line protocol is down (err-disabled)

Hardware is Gigabit Ethernet, address is 000d.2876.3a84 (bia 000d.2876.3a84)

MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

Auto-duplex, Auto-speed

input flow-control is off, output flow-control is off

ARP type: ARPA, ARP Timeout 04:00:00

Last input 26w4d, output 26w4d, output hang never

Last clearing of "show interface" counters 51w0d

Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: fifo

Output queue :0/40 (size/max)

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute ouxtput rate 0 bits/sec, 0 packets/sec

2720070 packets input, 573296506 bytes, 0 no buffer

Received 2715036 broadcasts, 0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 watchdog, 2714998 multicast, 0 pause input

0 input packets with dribble condition detected

269423812 packets output, 3054367892 bytes, 0 underruns

0 output errors, 0 collisions, 0 interface resets

0 babbles, 0 late collision, 0 deferred

0 lost carrier, 0 no carrier, 0 PAUSE output

0 output buffer failures, 0 output buffers swapped out

==============

2 Accepted Solutions

Accepted Solutions

Prashanth Krishnappa
Cisco Employee
Cisco Employee

Just do a shut/no shut under the interface. THe switch would normally log the reason for err-disabling. Check output of sh log

View solution in original post

scottosan
Level 1
Level 1

The fact that you have it set for auto speed and auto duplex can cause it to go int err if it is having trouble negotiating.

View solution in original post

3 Replies 3

Prashanth Krishnappa
Cisco Employee
Cisco Employee

Just do a shut/no shut under the interface. THe switch would normally log the reason for err-disabling. Check output of sh log

Hello,

I shutted down/up the interface. After I have configured the "errdisabled recovery ...", but my interface is now in the "notconnect" status with both interface and line protcol down:

=== sh int ===

GigabitEthernet0/4 is down, line protocol is down (notconnect)

Hardware is Gigabit Ethernet, address is 000d.2876.3a84 (bia 000d.2876.3a84)

MTU 1500 bytes, BW 1000000 Kbit, DLY 10 usec,

reliability 255/255, txload 1/255, rxload 1/255

Encapsulation ARPA, loopback not set

Keepalive set (10 sec)

Auto-duplex, Auto-speed

input flow-control is off, output flow-control is off

ARP type: ARPA, ARP Timeout 04:00:00

Last input 26w4d, output 26w4d, output hang never

Last clearing of "show interface" counters 51w1d

Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0

Queueing strategy: fifo

Output queue :0/40 (size/max)

5 minute input rate 0 bits/sec, 0 packets/sec

5 minute ouxtput rate 0 bits/sec, 0 packets/sec

2720070 packets input, 573296506 bytes, 0 no buffer

Received 2715036 broadcasts, 0 runts, 0 giants, 0 throttles

0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored

0 watchdog, 2714998 multicast, 0 pause input

0 input packets with dribble condition detected

269423812 packets output, 3054367892 bytes, 0 underruns

0 output errors, 0 collisions, 5 interface resets

0 babbles, 0 late collision, 0 deferred

0 lost carrier, 0 no carrier, 0 PAUSE output

0 output buffer failures, 0 output buffers swapped out

====

Could you give me any suggestion?

Thank you

scottosan
Level 1
Level 1

The fact that you have it set for auto speed and auto duplex can cause it to go int err if it is having trouble negotiating.