Problem installing nGenius RTM Service Pack 6

[rossthompson]

ERROR Thu Jul 10 14:05:40 EDT 2003: Unidentified Error, Code=16018, Details: ja

va.sql.SQLException: JZ006: Caught IOException: java.net.ConnectException: Conne

ction refused: connect, Severity: 2, Code: 16018

XError null

I get the above error when installing Servce Pack 6 for nGenius RTM in the dos box that opens when it tries to update the configuration. I also gives a popup box with an unknown error on stealth.db

[rmushtaq]

Any specific reasons as to why you're installing SP6 instead of the latest SP7 for RTM ?

[rossthompson]

Sorry, my mistake... It is actually SP7.

Is it possible that the password on the database (stealth.db) is incorrect?

[rmushtaq]

reinitialize the db to see if it helps, but reinit of the db will result in loss of all data in the db.

[rossthompson]

I don't mind the data loss. How do I reinit the db?

[rmushtaq]

run the dbinit script from under NetScout\rtm\bin directory

[f11886]

Hi

I´ve got the same problem, but when i run the dbinit then i get the message :

nGenius\rtm\database\stealth.db:unknown error.

what can i do ??

Thanks in advance

Adi

[rossthompson]

I also get the same error when I run the dbinit script. I installed NetGenius on another server and disabled it on the CiscoWorks Server, but I would still like to know what the problem is.