Too slow to Cisco Website.

[shsong21]

Hi...everyone

I connect every day to cisco web site.

I feel when very slow loading speed connecting with web site.

The following output is test on my pc.

Test is ping and trace route.

for reference, this is Incheon International Airport

in South Korea.

-----------------------------------------------------

>>>>>>>>>> Ping Test <<<<<<<<<<<<<<<<

C:\Documents and Settings\DCS팀장 SHSONG>ping http://www.cisco.com

Pinging http://www.cisco.com [198.133.219.25] with 32 bytes of data:

Reply from 198.133.219.25: bytes=32 time=152ms TTL=106

Reply from 198.133.219.25: bytes=32 time=150ms TTL=106

Reply from 198.133.219.25: bytes=32 time=150ms TTL=106

Reply from 198.133.219.25: bytes=32 time=150ms TTL=106

Ping statistics for 198.133.219.25:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 150ms, Maximum = 152ms, Average = 150ms

C:\Documents and Settings\DCS팀장 SHSONG>

>>>>>>>>>>> Trace route <<<<<<<<<<<<<<<

C:\Documents and Settings\DCS팀장 SHSONG>tracert http://www.cisco.com

Tracing route to http://www.cisco.com [198.133.219.25]

over a maximum of 30 hops:

1 1 ms <1 ms <1 ms 10.98.23.1

2 <1 ms <1 ms <1 ms 10.96.1.215

3 <1 ms <1 ms <1 ms 10.5.61.1

4 <1 ms <1 ms <1 ms 10.1.209.1

5 1 ms 1 ms 1 ms 211.252.165.2

6 * * * Request timed out.

7 * * * Request timed out.

8 * * * Request timed out.

9 * * * Request timed out.

10 * * * Request timed out.

11 1 ms 1 ms 1 ms nic-r1-ge0.kornet.net [168.126.247.1]

12 2 ms 2 ms 2 ms 218.145.32.97

13 * * * Request timed out.

14 2 ms 2 ms 2 ms 218.145.63.210

15 129 ms 129 ms 130 ms 211.48.63.234

16 129 ms 129 ms 129 ms so-10-0.hsa3.SanJose1.Level3.net [4.79.58.17]

17 * * * Request timed out.

18 131 ms 131 ms 131 ms ge-7-2.ipcolo1.SanJose1.Level3.net [4.68.123.

]

19 135 ms 135 ms 136 ms p1-0.cisco.bbnplanet.net [4.0.26.14]

20 * * * Request timed out.

21 134 ms 134 ms 134 ms sjck-dmzdc-gw1.cisco.com [128.107.224.69]

22 * * * Request timed out.

23 * * * Request timed out.

24 * * * Request timed out.

25 * * * Request timed out.

26 * * * Request timed out.

27 * * * Request timed out.

28 * * * Request timed out.

29 * * * Request timed out.

30 * * * Request timed out.

Trace complete.

C:\Documents and Settings\DCS팀장 SHSONG>

------------------------------------------------------

I would like to know cause of slow for cisco website.

Thanks.....

[smif101]

What is your connection speed (dial-up, T1)? Are other websites here in the US slow too? Your latency looks fine considering. How long does it take to download the webpage?

[shsong21]

Hi....

South Korea not use dial-up.

We are connected 155M SONET with ISP(KT).

and download speed is more than 1~3 minute...

[tekha · Accepted solution]

Looks to me that there is a bit of delay between the 14th and 15th hop.

I can see on http://www.apnic.net that both IP's belong in Korea, one to a company called KOREA TELECOM the other to Korea Network Information Center.

You could try an talk to your ISP, but I doubt you'll get anything out of it.

[shsong21]

Thanks.....

I think so do....

I think problem between our network and ISP.

Thank you for your answer....

[smif101 · Accepted solution]

The delay between those two hops is the connection between the Asia Pacific Network Information Centre and the San Jose Routers. This will more than likely be a satelite hop which will cause about a 150ms delay. Even so that amount of delay is not the problem which is causing a few minutes to load a webpage. If you ping the cisco router at larger byte sizes like 1500 do you start dropping packets, if so work you way back until you find something.

[shsong21]

Thank you for your answer....

have a nice day....

[coolboarderguy]

Hey, shsong21, I'm here in Tokyo, and I would assume, I use a similar route to the cisco website, but, I don't experience the same delays. Is it only the cisco site that you experience this with..? Just outa curiosity, what OS/Browser you using..? I use FC3(Linux)/Firefox Cheers.

coolboarderguy...

[shsong21]

Hi....

My computer OS is windows XP pro and explorer version is the latest version.

also,i do every day windows update and virus patch.

it's not problem on PC.

Incheon International Airport network is 2.5G ATM Network.

and connected 155M with ISP.

It is only delays the cisco site.

other site; www.yahoo.com www.sun.com etc......

is very fast loading page.

I don't know for this problem.

Thanks.......