Only supported Copper SFPs - Page 2

faisaljafar · ‎07-07-2014

Hello,

I have a new ASR 1004 router that can identify the "SPA-10XGE-V2" module and it's interfaces, but the interfaces status are always down!!!

Module Model Operational Status
------------- -------------------- ------------------------
subslot 1/1 SPA-10X1GE-V2 ok

Interface IP-Address OK? Method Status Protocol
GigabitEthernet1/1/0 unassigned YES TFTP down down
GigabitEthernet1/1/1 unassigned YES TFTP down down
GigabitEthernet1/1/2 unassigned YES TFTP down down
GigabitEthernet1/1/3 unassigned YES unset down down
GigabitEthernet1/1/4 unassigned YES unset down down
GigabitEthernet1/1/5 unassigned YES unset down down
GigabitEthernet1/1/6 10.0.0.1 YES manual down down
GigabitEthernet1/1/7 unassigned YES unset down down
GigabitEthernet1/1/8 unassigned YES unset down down
GigabitEthernet1/1/9 unassigned YES unset down down
GigabitEthernet0 unassigned YES manual administratively down down
Loopback0 unassigned YES manual administratively down down

I am using the SFP-GE-T , and the Router can identify it:

*Jul 7 10:15:30.540: %TRANSCEIVER-6-INSERTED: SIP1/1: transceiver module inserted in GigabitEthernet1/1/1

router#sh run int gi1/1/6
Building configuration...

Current configuration : 106 bytes
!
interface GigabitEthernet1/1/6
ip address 10.0.0.1 255.255.255.0
speed 1000
no negotiation auto
end

and this is the behavior of all interfaces when connecting to any network device, always still down...I hope you can advise guys

faisaljafar · ‎07-10-2014

Hi Bheem, I swear i dont have it configured :)

below is the running conf:

router#show running-config
Building configuration...

Current configuration : 1978 bytes
!
! Last configuration change at 13:00:34 UTC Thu Jul 10 2014
!
version 15.2
upgrade fpd path usb0:asr1000-rommon.154-2r.S.pkg/
service timestamps debug datetime msec
service timestamps log datetime msec
service unsupported-transceiver
no platform punt-keepalive disable-kernel-core
!
hostname router
!
boot-start-marker
boot system flash harddisk:asr1000rp1-adventerprisek9.03.07.05.S.152-4.S5.bin
boot-end-marker
!

no aaa new-model

!
no ip domain lookup
!

multilink bundle-name authenticated
!

!
redundancy
mode sso
!
!
ip tftp source-interface GigabitEthernet0
!

!
interface Loopback0
no ip address
shutdown
!
interface GigabitEthernet1/1/0
mtu 9216
no ip address
shutdown
speed 1000
no negotiation auto
!
interface GigabitEthernet1/1/1
mtu 9216
no ip address
shutdown
speed 1000
no negotiation auto
!
interface GigabitEthernet1/1/2
mtu 9216
no ip address
shutdown
speed 1000
no negotiation auto
!
interface GigabitEthernet1/1/3
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet1/1/4
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet1/1/5
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet1/1/6
no ip address
shutdown
speed 1000
no negotiation auto
!
interface GigabitEthernet1/1/7
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet1/1/8
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet1/1/9
no ip address
shutdown
negotiation auto
!
interface GigabitEthernet0
ip address 1.1.1.1 255.255.255.252
shutdown
speed 100
no negotiation auto
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
cdp run
!

control-plane
!

sip-ua
!
!
line con 0
stopbits 1
line vty 0 4
login
!
network-clock synchronization automatic
!
end

bhnegi · ‎07-10-2014

LOL :)

Would it be possible for you to reboot the router and try again.

Best Regards,

Bheem

faisaljafar · ‎07-10-2014

the upgrade has been done finally, after many reload processes.

but the behavior of the interfaces still the same ...

router#show platform
Chassis type: ASR1004

Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
1 ASR1000-SIP10 ok 00:09:46
1/1 SPA-10X1GE-V2 ok 00:07:36
R0 ASR1000-RP1 ok 00:09:46
R0/0 ok, active 00:09:46
R0/1 ok, standby 00:07:07
F0 ASR1000-ESP10 ok, active 00:09:46
P0 ASR1004-PWR-AC ok 00:08:53
P1 ASR1004-PWR-AC ok 00:08:52

Slot CPLD Version Firmware Version
--------- ------------------- ---------------------------------------
1 09111601 15.4(2r)S
R0 07082312 15.4(2r)S
F0 07051680 15.4(2r)S

bhnegi · ‎07-10-2014

Can you try with GLC-SX-MMD as the PID looks ok to me,

Best Regards,

Bheem

faisaljafar · ‎07-10-2014

i tried it , no initial check has been done ,just the below message.

*Jul 10 14:37:53.096: %TRANSCEIVER-6-REMOVED: SIP1/1: Transceiver module removed from GigabitEthernet1/1/1

but the problem is that i dont have the multimode cables neither the converter now.

i will try to get it on Saturday, also i will order new SFP-GE-T

with P/N 30-1421-01.

I hope this would be problem, nothing else

thank you Leo & Bheem for your support guys,appreciated.

bhnegi · ‎07-10-2014

You are welcome!

Also if you need to order GLC-LH-SMD the PID would be 10-2625-01.

30-1299-03 is for GLC-LH-SM which is not supported on ASR1k.

Best Regards,

Bheem

faisaljafar · ‎07-10-2014

Thank you Bheem for your response,

but I need your advice here; if this didn't work too ( i.e using the suggested SFPs ) , should I go with the RMA process immediately , as it should be a hardware problem with the SPA module itself, or from the prevoius tests you think the SPA is working properly ?

please advise.

Best Regards

Faisal Jafar

Leo Laohoo · ‎07-10-2014

I think your SPA is faulty.

bhnegi · ‎07-10-2014

Most likely replacing the SFP with correct PID will resolve this issue.

Since ports came up after hard loop SPA is fine.

Let me know how the replacement go on Saturday.

Best Regards,

Bheem

faisaljafar · ‎07-11-2014

Thank you Leo & Bheem for the support,

I will update you with the results once i receive the new SFPs ; as they are now in there way, flying from China to Tripoli :)

Regards

Faisal

bhnegi · ‎07-09-2014

Hi faisaljafar,

As Leo pointed out SFP-GE-T is supported on SPA-10X1GE-V2.

Can you please get the following info.

show hw-module subslot all oir
sh hw-module all fpd
sh log

Can you check the part number specified on SFP label? Only supported Copper SFPs on Ethernet SPAs is Methode & part number should be 30-1421-01.

Also can you try command "service unsupported-transceiver" with GLC-LH-SFP and see if port comes up?

Best Regards,

Bheem

faisaljafar · ‎07-09-2014

Hi Bheem,

thanks for your response, and please find below the needed info:

router#show hw-module subslot all oir
Module Model Operational Status
------------- -------------------- ------------------------
subslot 1/1 SPA-10X1GE-V2 ok

router#sh hw-module all fpd

==== ====================== ====== =============================================
H/W Field Programmable Current Min. Required
Slot Card Type Ver. Device: "ID-Name" Version Version
==== ====================== ====== ================== =========== ==============
1/1 SPA-10X1GE-V2 1.2 1-GE I/O FPGA 1.10 1.10
==== ====================== ====== =============================================

show log & show tech-support are in attached.

SFP-GE-T P/N : 30-1401-02

GLC-LH-SMD P/N: 30-1299-03

GLC-SX-MMD P/N: 10-262601

also note that applying the command " service unsupported-transceiver" nothing comes up, still the same.

bhnegi · ‎07-09-2014

Hi Faisaljafar,

Do you have a spare "SPA-10XGE-V2" to test or do you have another ASR1k where you can test "SPA-10XGE-V2" you have.

Also can you do a hard loop test and see if the port comes up. You can do it by connect the transmit port to the receive port.

http://www.cisco.com/en/US/products/hw/routers/ps368/module_installation_and_configuration_guides_chapter09186a0080523f70.html#wp1056975

Best Regards,

Bheem

Leo Laohoo · ‎07-09-2014

Only supported  Copper SFPs on Ethernet SPAs is Methode & part number should be 30-1421-01.

Hi Bheem,

I believe nowhere in Cisco's public documentation states this information. Is there a way for you to raise a document bug and get this fact included in the SPA data sheet?

bhnegi · ‎07-09-2014

Hi Leo,

This was from some internal research in my database from year 2011. I am not sure if it still holds true.

However if these SFP's were not bought from Cisco there is a likelihood that they are not SPF-GE-T.

Simple google search shows the part number 30-1401-02 or 30-1410-02 to be related with GLC-T which is not supported on ASR1k.

http://www.cisco.com/c/en/us/td/docs/interfaces_modules/shared_port_adapters/install_upgrade/ASR1000/asr_sip_spa_hw/ASRintro.html

Found your reply on newsgroup below :)

https://supportforums.cisco.com/discussion/10861936/glc-t

"Errr ... Nexus and ASR are not suppose to support GLC-T."

Just to make sure that the SFPs are fine and there is no interoperability issue with SPA-10XGE-V2, probably a simple test in which two built-in/onboard
ports on ASR1004 can be connected back to back to check if the port comes up with the SFP.

If it comes up, we can conclude that the SFPs are fine and the issue is with the interop settings (Autoneg/duplex/speed/bug)
settings on the router/switch.

Best Regards,
Bheem

SPA-10xGE-V2 interfaces down