02-18-2014 04:53 AM
Hi ,
We've IP Camera 5011 installed out-door ,
sometimes the video turns white and we must reboot the camera to return back to its normal view .
Any suggestion ?
02-18-2014 11:53 AM
Well, my guess is that it's something related to the environmental conditions as the 5000 series is not an outdoor capable camera.
What are the conditions like? If I had to guess... I'd say it's an over-temperature condition.
Scott Olsen
Solutions Specialist
Bulletproof Solutions Inc.
Web: www.bulletproofsi.com
02-18-2014 11:02 PM
It is installed inside a housing ( IP66 certified )
03-08-2014 12:52 PM
Is this camera used in conjunction with VSM at all? If so, have you deleted, then re-added the camera yet in VSOM?
12-26-2017 09:52 AM
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