Physical Security

New to Cisco cameras and trying to trouble shoot an issue where our CIVS-IPC-5011 IP HD Dome cameras are dark (left picture) even though it's the middle of the day.  Once I reboot the camera (right picture) than it's back to normal.  Also what's the ...

We have rolled a latest VSOM 7.11 to one of our servers. Strangely it lacks Discover New Cameras option in Cameras > Add list... Any clue why?    

While taking the backup attached error message is showing.

Please see the error message in screenshot.

Hello! I'm embedding video in a web page. I get the following error: 0x80004005 - JavaScript runtime error: Invalid parameter: The MPClientXML pointer is null in createView. I was guided by: https://d1nmyq4gcgsfi5.cloudfront.net/fileMedia/d09e257d-45...

We need to put cameras in an enclosed pool environment that operates year round. What Cisco camera can handle the high humidity. Every installation guide I read from Cisco says "Do not place the IP camera in high humidity environments." Or do we have...

OK had serious power issue.  UCSC-C3X60 that hosts 3 Media Servers was hard rebooted when UPS crashed.  1 of 3 Media Services came back OK.  Getting Active repository /media1 does not have write permission. : CRITICAL on two.  They aren't recording. ...

We have two ASA 5555-X(act and stby) and looks like CPU temperature is higher than normal.I am wondering if the temperatures below are normal...====================================================================================CH-ASA-01/act# sh envi...

Hi folks,  Have a bit of an issue and wanted to see if it had been seen/addressed by anyone before I open a TAC case.  Came in this morning and on several client machines (not all) when we try to log into the CPAM 1.5.3 client, after entering passw...

When upgrading the firmware of network switch. it giving below error message Failed to execute the command archive download-sw /overwrite /http iosFile

In the past couple months, I have had 15 of 149 CIVS-IPC-IPC-3530 cameras fail.  I've also had numerous cameras (some of which required replacing) become unreachable, requiring me to replace the camera configuration through the VSOM interface. I am r...

Hi ,We've IP Camera 5011 installed out-door , sometimes the video turns white and we must reboot the camera to return back to its normal view .Any suggestion ?

when i am trying to mount /media partitions of the cisco Vsom 7.7.0 server. It is giving mount: special device LABEL=media1 does not exist mount: special device LABEL=media2 does not exist

Dears,   I have uploaded the 7.10 image (Cisco_VSM-7.10.0-205i-rhel6.zip), but when i try to install it, a message says "Video Surveillance Operations Manager Operation failed: VSOM server is not upgradable, cannot upload/install software to UMS".   ...