08-25-2011 06:52 AM
While preforming a firmware upgrade with the upgrade tool from 1.xw to 2.7 the firmware tool crashed in the middle of the upgrade. I am now unable to get the camera back in upgrade mode or to even function. The amber and green lights on the front of the camera will not turn on either. Is there a way to recover the camera to begin upgrade again?
08-25-2011 07:09 AM
Hi nicholas,
you need to do a factory reset on the camera by pressing the reset button on back side for 10 sec.
let me know if this help.
regards
karan
08-25-2011 07:36 AM
Hi Karan,
I tried the factory restore method but it does not seem to be working. I am also not able to see its mac address on the show mac- command on the switch its connected to when plugged into the lan interface.
08-25-2011 09:01 AM
try this ....switch off camera power. hold reset button and while holding it power on the camera. hold it for more then 10 sec to be sure of reset.
let me know if this work
Thanks
Karan Capoor
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide