Physical Security

Posting this to potentially avoid this pitfall for others in the community.Symptom:  When upgrading a Cisco 5000 series or 2900 series camera, the firmware upgrade fails after a few seconds or minutes.When using the firmware tool inside VSMC:It attem...

Hello Fellows,I have been trying to figure out which camera models support internal storage to archive video streams in case the network path to the video surveillance media server goes down. Can someone help?Thanks.Moath

I have exisitning VSM servers and may need to fully qualify the domain name (basic name) of the servers. Will the added information (new to the server) effect the operation of the VSM software?

Hi,   I was just trying to confirm if a time sync between the CPAM server and gateways was automatic or if there was a procedure involved. NTP is setup on the server, and the documentation mentions syncing their clocks, but did not see anything that ...

Hi, I am trying to locate a list of supported cameras for VSOM.I have an Axis P5512-E PTZ that I am trying to add to the system.I had to choose Axis 2130 PTZ and the PTZ works but I am unable to get the presets to work.Thanks for any help!

Does CPAM require the web services licensing to allow URL commands to be sent to VSM?  I have device commands working as they should, but still cannot pull up video when a URL Automation Rule is invoked.ThanksM

I am using VMSS (Video Managements and storage system) version 6.2.1.I tried to record a camera feed using Cisco interface i.e "Video Surveillance operations manager" and I have tried to play back the recorded stream. But its not playing. I have seen...

I saw the other post describing the How To put the password in BWT, but how then to add that to Active Directory?.....

Hey guys,This is kind of a reboot of an older thread: https://supportforums.cisco.com/message/3314451#33 but it looks like that thread got old and lost its spark.  I'm hoping that starting a new one will create some intrigue.  I'm basically having th...

Hello,I want to put some kit together for our showroom.In short. I'd like to integrate two Cisco IP phones with LCD screens with camera feeds and access control.Scenario:Person swipes card or ring door bell, trigers a camera recording and I can look ...

Dear all, I have 200 Ip 2421 cameras, In those i have already installed 70 cameras , now i need to set IP address to all these cameras. is there any tool availeble to configure these cameras?1. i have 4 no 4RU and 1 no 2 RU server.2. software : 6.3.1...

Hello all, One of our clients have requested to test the backup/restore feature of the VSMS and VSOM just before upgrading to 6.3.2Does anyone know if backing up and restoring from version 6.2.1/4.2.1 to the same version would casue any issues???Also...

    I have a customer that has 8 Media servers and the BWT Pages link is not showing up on the VSMC page.  I have never seen this before and am betting it is a missing package.  Anyone have an idea of what the package is and what zip it might be in?E...

Is there a simple way to move existing cameras (or if you like migrate) from one server to another?.  I was trying to avoid creating these cameras by hand since they already exist.  I know I will have to kill the archives but can you export a select ...

One of my clients is reporting than when she clicks the "Swap" button on a camera view to go to the archive, she gets a "No Archive Available..." error message. However, if she goes to the archive directory, she'll see the archive. If she then goes b...