List of fixes for camera/media server errors

[Kim Armstead]

Where can I find the definitive list of fixes/solutions for critical camera and media server errors...especially after the resolutions listed in the Cisco VSM Operations Manager User Guide have proven unsuccessful? 

Please help.

Thanks.

ka

[Scott Olsen]

I don't believe there is such a unified document.  My *personal* method for getting a feel on what works and what actually doesn't is to review the Open/Closed caveats listed in each software versions release notes.

Is there any particular problem you wanted to try and tackle with me?  I'd assist if I could.

Cheers,

Scott.

[Kim Armstead]

Scott, There are several odd errors.  We've managed to work through the majority of them.  However an odd error showed up today when we replaced a defective camera, that we are unable to resolve.  The error is "Operation failed: failed to fetch device info after authentication update succeeded".  After installing this camera and getting the initial error of "Configuration Mismatch", we attempted several times to repair/replace the configuration.  Each time we try, we get the "Operation failed" message". 

Have you run accross this problem before?

Thanks.

ka