SASD "Access to the path.... is denied"

[Scott Olsen]

Hi Everyone!

Has anyone ran into the popup (on SASD Unattended workstation restart) "Access to the path 'C:\ProgramData\Cisco\SASD\VideoWalls\Cache\<GUID>.xml' is denied.' ?

I've followed all the appropriate setup steps, as far as I'm aware.

VSM 7.6, HotFix 1, xvcrman patch.

Cheers!

[Nadeem Ahmed · Accepted solution]

Hey Scott,

how are you ?

There is BUG for this issue you need just remove the file from PC to the give path it will fix the issue.

Delete the current cache file resolves the problem.

https://tools.cisco.com/bugsearch/bug/CSCut60407/?reffering_site=dumpcr

Let me know if this help.

Br,

nadeem