03-17-2011 09:43 AM - edited 03-14-2019 07:35 AM
I have a script which gives the caller the option to dial by extension anytime. I know that there is a Dial by Extension menu in Cisco Unity Express Editor that allows for this functionality. Is there anything similar to this in Cisco Unified Contact Center Express 7 script editor? If not, is there a way to do this using UCCX 7 script editor?