05-02-2016 12:32 PM
Hello,
Trust this finds you well.
Re: Subject -- After your recent portal upgrade -- when attempting to access the Smart Services Portal -- am consistently redirected to banner and "self-onboarding" instruction pages. I can no longer see my dashboards / libraries, and/or retrieve reports.
As a Cisco SmertNet Coverage client, current/active account confirmed, with associated contracts / serial numbers.
Please advise.
Regards,
John