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Cisco Unity Connection Voice Mail Messages Gets Cut Off After 60 sec from External Callers

woody1848
Level 1
Level 1

‎07-14-2016 02:43 PM - edited ‎03-19-2019 11:21 AM

We are running Cisco Unity Connection 9.2.1 and when external callers try and leave a message the call ends after 60 secs.  We have CUBE IOS Version Denali 16.2.1.  In Unity the maximum message length is set to 300 secs but that does not seem to make a difference.   We are running only SIP/SIP trunks, we do not have any gateways.

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