01-10-2017 04:01 PM
After upgraded from CSPC 2.5 to 2.6 I can no longer upload my files to concsoweb-prd.cisco.com.
There are no blocks in the firewall, and I can use NetCat to verify connectivity on 443/80/5222 etc. But using the web interface I get an error 'Unable to upload to backend'. (See Attached Screenshot)
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Netcat
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([root@h1867 ~]# nc -v 72.163.7.138 5222
Connection to 72.163.7.138 5222 port [tcp/xmpp-client] succeeded!
[root@h1867 ~]# nc -v 72.163.7.138 5222443 443
Connection to concsoweb-prd.cisco.com 443 port [tcp/https] succeeded!
([root@h1867 ~]# nc -v concsoweb-prd.cisco.com 80
Connection to concsoweb-prd.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v concsoweb-prd.cisco.com 80www
Connection to www.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v www.cisco.com 80
Connection to dl.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v dl.cisco.com 80
Connection to dl1.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v dl1.cisco.com 80
Connection to dl2.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v dl2.cisco.com 80
Connection to sso.cisco.com 80 port [tcp/http] succeeded!
[root@h1867 ~]# nc -v 198.133.219.53 21
Connection to 198.133.219.53 21 port [tcp/ftp] succeeded!
220 (vsFTPd 2.2.2)
[root@h1867 ~]# nc -v 72.163.7.113 443
Connection to 72.163.7.113 443 port [tcp/https] succeeded!
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I copied the ZIP file to my Workstation and unzipped it successfully.
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[root@h1867 326_1]# ls
transport-inventory-CSP0009026923-1484001684285.zip
[root@h1867 326_1]# pwd
/opt/cisco/ss/adminshell/applications/CSPC/uploaddata/_CORP_2016/326_1
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/etc/hosts
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72.163.9.100 nettools-upload.cisco.com
192.135.250.12 nettools-upload.cisco.com
64.103.36.134 nettools-upload.cisco.com
72.163.7.113 concsoweb-prd.cisco.com
173.37.186.17 concsoweb-prd.cisco.com
72.163.4.161 www.cisco.com
72.163.7.60 dl.cisco.com
72.163.7.60 dl1.cisco.com
173.37.146.12 dl2.cisco.com
173.37.144.208 sso.cisco.com
::1 localhost.localdom localhost localhost ip6-localhost ip6-loopback
127.0.0.1 localhost h1867 h1867.corp.com
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nohup.out
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I'm not sure if there is a legitimate error from this file. I suspect its a CCO login problem? (I don't want to FTP the files so I'm not worried about creating a directory. )
Can someone point me in the right direction?