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Hello,
I have not been able to successfully collect from our Wireless LAN Controllers. SNMP and SSH are working correctly, and a very limited Dataset is being collected but it has not provided the AP inventory that is required in order to get thos...
I have been able to edit lines of devices under the Service Coverage menu, but for some reason when I select the Equipment Type subset "POWER_SUPPLY" I cannot update. I do everything the same, selecting "All (248)" lines of devices and then receivin...
I have a small test inventory of three devices which I am able to access and view all information and reports except, that is, when I click on the menu item labled "All Equipment" I receive an error that says to contact support, but if one does not ...
Logged into SNTC Portal and was told that "Account setup is in progress-check back in 24 hours" I have been using the portal for weeks. I need to know why I have NO ACCESS to reports, inventory, etc. Why is my account setup being completed again? ...
My company is currently testing the SNTC Portal by uploading limited device information via manual CSV file uploads, in order to evaluate and develop our use-cases for utilizing the Portal data and to develop a collection profile and access rules. A...
I had this problem too. I was using 3M Passive "CU" cables to connect to Nexus 9504. Kept getting the same until I switched to Active Twinax (ACU) cables, which are a min. of 7m and so not ideal for short intra-cabinet runs, but nonetheless the lin...
Cesar,
Back on 1/9/17 I re-entitled the CSPC but as you noticed it didn't stick for some reason. Perhaps I forgot to reboot. I have now confirmed (as per the attached screen shots) that the CSPC and SNTC entitlements match, however I am still rec...
Please see attached picture. I need to make a report to the management as to the status of this issue. Again, nothing inside this solution is working at the moment and so the product is at this moment completely useless.
Cesar,
This issue is compounded today by the fact that the SNTC Portal is now rejecting my CSPC upload file. (Worked 2/6, doesn't work today - nothing changed on our end) Now it seems both the automatic and manual upload options for me are not wor...
