All,
My customer has the following question:
Do you know which account will allow access tables: RtICDStatistics, RtCSQsSummary, and TextContactDetail
Also what is the difference in permissions for the predefined accounts; Wallboard, Recording SFTP, Workforce, Historical Reporting, and System Call Tracking Tool. What are each accounts' permission, limitation and usage?
Thanks,
Irwin Overton
NCE, Cisco Systems, Inc.
