Has anyone had this problem?UCCX 12.Xwhen I try to perform a direct transfer to another agent.

Where can I find these recordings? 08/02/2018VoE_Collaboration-Cent IM/Presence Dep 2018 (Aug 02, 12PM Eastern)08/09/2018VoE_Collaboration-Jabber Updates 2018 (Aug 09, 12PM Eastern) 08/16/2018VoE_Collaboration-CME 12.3 Update 2018 (Aug 16, 12PM Easte...

Where can I find these recordings?   08/02/2018VoE_Collaboration-Cent IM/Presence Dep 2018 (Aug 02, 12PM Eastern)08/09/2018VoE_Collaboration-Jabber Updates 2018 (Aug 09, 12PM Eastern) 08/16/2018VoE_Collaboration-CME 12.3 Update 2018 (Aug 16, 12PM Eas...

this problem happened in my environment in version 11.6.1.10000-51. I would like to know which release fixes?

Cisco UCCX stayed for a period of 5 days with the database service out, we fixed this problem but the reports are blank in this period. When we use the run command uccx sql db_cra {call sp_call_csq_agent ('2017-12-27 03:00:00', '2018-01-06 02:59:59',...