RV042 connection problem.

[Abdul Salam]

Dear Team,

This is my first post   correct me if am wrong.

We have RV042 router in client location (indonesia) and we accessing from Bangalore, India. My problem is we had configured Port forwarding Wan1 to 192.168.1.10 and 11 and till yesterday it was fine but now we are not able to access these servers. In System Mangement --> Diagnostic am able to ping these IPs

Ping host or IP address:
Status:	Test Succeeded
Packets:	4/4 transmitted, 4/4 received, 0% loss
Round Trip Time:	Minimun = 1 ms Maximun = 57 ms Average = 15 ms

am getting some logs in Incoming tracffic and firware details are 1.3.12.19-tm Firmware Version: 1.3.12.19-tm
Firmware Version: 1.3.12.19-tm

Jul  4 11:01:20 2013	Connection Refused - Policy violation	UDP 10.251.137.35:137->10.251.137.47:137 on ixp1
Jul  4 11:01:20 2013	Connection Refused - Policy violation	UDP 10.251.137.35:137->10.251.137.47:137 on ixp1
Jul  4 11:01:20 2013	Connection Refused - Policy violation	UDP 10.251.137.35:137->10.251.137.47:137 on ixp1
Jul  4 11:01:20 2013	Connection Refused - Policy violation	UDP 10.251.137.35:137->10.251.137.47:137 on ixp1
Jul  4 10:59:33 2013	Connection Refused - Policy violation	PROTO 89 10.251.137.44->224.0.0.5 on ixp1
Jul  4 10:59:33 2013	Connection Refused - Policy violation	PROTO 89 10.251.137.44->224.0.0.5 on ixp1
Jul  4 10:58:10 2013	Connection Refused - Policy violation	TCP 114.127.223.16:80->39.207.57.67:60923 on ixp1
Jul  4 10:58:10 2013	Connection Refused - Policy violation	TCP 114.127.223.16:80->39.207.57.67:60923 on ixp1

We are not able to ssh public ip it is not forwarding to 192.168.x.x, this is my configurations...

Host                    Name:	(Required                  by some ISPs)
	Domain                    Name:	(Required by some ISPs)

Dual WAN

DMZ

WAN1

Specify                    WAN IP Address:	. .
Subnet Mask:	.                    .                    .
Default Gateway                    Address:	. . .
DNS Server                    (Required) 1:	.                    .                    .
2:	.                    .                    .

MTU:	Auto    Manual    bytes

Any ideas are greatly appreciated.

Regards,

Abdul

[SamirD]

If you can access the router, try rebooting it and see if the problem is solved.  These routers get really funky when left on for as short as even a week without a reboot.  I reboot mine daily with a script.

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[Abdul Salam]

Dear Samir,

Thanks for your replay,

I have restarted the router once but the problem was persist and i had reconfigured through configuration wizard also same. After reconfiguration while checking router the connection was gone, till now i have not able to access the router. I dont know what is happening.

[SamirD]

Very strange.  Someone else in another thread had a similar issue where their rv042 problem wasn't fixed by a reboot.

I think you're going to have to reset the router to factory defaults and rebuild the configuration from scratch. Here's a link to the other thread as it may help:

https://supportforums.cisco.com/thread/2226590?tstart=0

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[mpyhala]

Abdul,

A great tool to troubleshoot port forwarding problems is RJL Port Listener. It is a tiny program that you run on a PC behind the router and you can configure it to listen on any port. Create a port forwarding rule to allow access to the PC and then open a port testing website such as http://www.yougetsignal.com/tools/open-ports/ or https://www.grc.com ShieldsUP!

If the port shows as open then you know that the forwarding is working. Test the ports that you are forwarding to your server(s) this way also. If you have configured port forwarding correctly and RJL Port Listener is listening on the PC, then there is an issue with the ISP and you should contact them.

You can find RJL at the following site:

http://www.rjlsoftware.com/software/utility/portlistener/

Please keep us updated.

- Marty