2FXS card not sensing in 1750 Router

[raju]

Hi,

I have a Cisco 1750 Router with IOS 12.1(19), RELEASE SOFTWARE (fc1), trying to use the FXS voice card , but the Router is not sensing the card . The card is in the Slot2 only which is reserved for Voice card.

Any thoughts in this would be appreciated.

Regards,

Raju

[Georg Pauwen]

Hello Raju,

this is usually related to not having the right IOS version loaded. Can you post the output of ´show version´ from your router ?

Regards,

GP

[raju]

Thanks GP. Please find the sh ver of the Router.

FSS_Rtr1750#sh ver

Cisco Internetwork Operating System Software

IOS (tm) C1700 Software (C1700-Y-M), Version 12.1(19), RELEASE SOFTWARE (fc1)

Copyright (c) 1986-2003 by cisco Systems, Inc.

Compiled Tue 04-Mar-03 14:21 by kellythw

Image text-base: 0x80008088, data-base: 0x80608D5C

ROM: System Bootstrap, Version 12.0(3)T, RELEASE SOFTWARE (fc1)

FSS_Rtr1750 uptime is 14 minutes

System returned to ROM by power-on

System image file is "flash:c1700-y-mz.121-19.bin"

cisco 1750 (MPC860) processor (revision 0x601) with 12288K/4096K bytes of memory

.

Processor board ID JAD0504210F (1131020901), with hardware revision 3097

M860 processor: part number 0, mask 32

Bridging software.

X.25 software, Version 3.0.0.

1 FastEthernet/IEEE 802.3 interface(s)

1 Serial(sync/async) network interface(s)

32K bytes of non-volatile configuration memory.

4096K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

[thisisshanky]

Can you paste a sh version ? (You need voice feature set to support vics)

Also make sure its not vic2-2fxs. Only version 1 vics are supported (vic-2fxs)..

[thisisshanky]

Raju,

The "y" in "c1700-y-mz.121-19.bin" indicates that you have IP only feature set.

You need IP VOICE feature set to support this card. Your current feature set on the 1700 is IP only. You will need to download the IP VOice feature set from CCO and upgrade the software.

Here is an additional link to supported software versions and hardware.

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a0080094fac.shtml

HTH

PS: Please remember to rate helpful replies!

[arvenugopal]

hi,

also take into account the Flash and DRAM while considering the voice IOS.

Regards

Venugopal