10-10-2020 01:36 AM - edited 10-27-2020 07:12 PM
Dear All,
I have recently bought the 900 ISR router and installed CCP express cisco-config-pro-exp-admin-k9-3_5_3-en
when I use IE11 , I got display issue, see attached
and it is not usable, cant select the button properly
if I use chrome, firefox, opera, edge, it will stuck at the splash screen/please wait infinitely
i also check my version, it show compatible
Cisco IOS Software, C900 Software (C900-UNIVERSALK9-M), Version 15.8(3)M2, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2019 by Cisco Systems, Inc.
Compiled Thu 28-Mar-19 21:16 by prod_rel_team
please help, thank you.
Solved! Go to Solution.
10-27-2020 05:34 AM
Hi
I have the same problem with my C927-4PLTEGB router
unfortunetly the 3.5.3 is NO longer supported, i contact an Tac Enginer and he said me there is no support anymore.
i don't know why they don't write this in CLEAR before i order this router
10-11-2020 12:01 AM
Hello,
hard to say. What OS (e.g. Windows 10) is your client running ? Check the release notes for requirements.
Release Notes for Cisco Configuration Professional Express 3.5.3
10-12-2020 03:06 AM - edited 10-12-2020 08:29 PM
hi Georg,
Thanks for replying, im using windows 10 pro 64bit. I tried checking the release note you mention about the compatibility. Router Firmware version met. Also try workaround list, did not seem to have any issue related to mine.
I also tried IE compatibility view, still same.
Also try Java, Windows, chrome update.
Anything I could try?
Current Firmware: System Bootstrap, Version 15.8(3r)M0b, RELEASE SOFTWARE (fc1)
Copyright (c) 2018 by cisco Systems, Inc.
Compiled Mon 03-Sep-2018 9:01:14.57
10-13-2020 12:36 AM
Hi All,
I also tried installing Cisco Configuration Professional Express 3.5.2
The result are still same.
Anyone? =(
10-27-2020 05:34 AM
Hi
I have the same problem with my C927-4PLTEGB router
unfortunetly the 3.5.3 is NO longer supported, i contact an Tac Enginer and he said me there is no support anymore.
i don't know why they don't write this in CLEAR before i order this router
10-27-2020 07:11 PM
Thanks @MaxKazoula02697 for the info! hope this reaches someone before trying to purchase 900 ISR series router.
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