04-06-2016
01:59 AM
- last edited on
03-25-2019
03:46 PM
by
ciscomoderator
We are seeing a critical and major alerts about a Power Supply Failure and Fan failure but they seem to be fine.
Core3rtr#show facility-alarm status
System Totals Critical: 2 Major: 3 Minor: 0
Source Severity Description [Index]
------ -------- -------------------
Cisco ASR1002 AC Power Sup CRITICAL Power Supply Failure [0]
Cisco ASR1002 AC Power Sup CRITICAL All Fans Failed [1]
Cisco ASR1002 AC Power Sup MAJOR Fan 0 Failure [3]
Cisco ASR1002 AC Power Sup MAJOR Fan 1 Failure [4]
Cisco ASR1002 AC Power Sup MAJOR Fan 2 Failure [5]
but show platform says everything is OK
Core3rtr#show platform
Chassis type: ASR1002
Slot Type State Insert time (ago)
--------- ------------------- --------------------- -----------------
0 ASR1002-SIP10 ok 10w3d
0/0 4XGE-BUILT-IN ok 10w3d
R0 ASR1002-RP1 ok, active 10w3d
F0 ASR1000-ESP5 ok, active 10w3d
P0 ASR1002-PWR-AC ok 7w2d
P1 ASR1002-PWR-AC ok 10w3d
Core3rtr#show environment all
Temp: FC P1 Fan Speed 65% 24 Celsius
Temp: FC P0 Fan Speed 65% 24 Celsius
Has anyone encountered this behaviour? Is there a way to fix this?
04-06-2016 02:23 AM
What was written in the logs when the alerts occured? Do they re-appear after "clear facility-alarm"?
04-06-2016 02:28 AM
Hi,
clear facility-alarm does not clear the alerts.
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