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01-20-2015 07:08 AM - edited 03-05-2019 12:36 AM
I am having Cisco 1900 router. For configuration purpose I have installed Cisco Configuration Professional software. I have connected the router using USB cable. I could configure the router using hyperterminal on the same PC.
But when I run Cisco Configuration Professional software the software could not detect the router on com1.
How to resolve this problem?
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01-20-2015 08:02 AM
Hi Anirudha,
First check driver of USB to Serial converter.
Then check its connectivity from device manager, you will get know which port is connected.
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01-20-2015 08:02 AM
Hi Anirudha,
First check driver of USB to Serial converter.
Then check its connectivity from device manager, you will get know which port is connected.
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01-21-2015 07:33 PM
Usb drivers are proper. It created com1 port. I can access through that com1 to the router using hyperterminal.
