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Cisco 2901 log: EHWIC IPCORE PLL PLL Failed to LOCK in 0/2/0 ehwic slo

kuriakose1
Level 1
Level 1

I installed a new PID: EHWIC-4ESG  on a cisco 2901 , but it is not showing up in the  sh ip interface brief 

Getting below message in the log:

EHWIC IPCORE PLL PLL Failed to LOCK in 0/2/0 ehwic slot

Any suggestions on how to fix it

Cisco 2901 version is: C2900 Software (C2900-UNIVERSALK9-M), Version 15.4(3)M1, RELEASE SOFTWARE (fc1)

Cisco CISCO2901/K9 (revision 1.0) with 483328K/40960K bytes of memory.
Processor board ID FJC2034A134
2 Gigabit Ethernet interfaces
1 Serial interface
1 terminal line
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
255488K bytes of ATA System CompactFlash 0 (Read/Write)

 

Router#sh inventory
NAME: "CISCO2901/K9", DESCR: "CISCO2901/K9 chassis, Hw Serial#: FJC2034A134, Hw Revision: 1.0"
PID: CISCO2901/K9 , VID: V06 , SN: FJC2034A134

NAME: "WAN Interface Card - HWIC DSU 56K 4 wire on Slot 0 SubSlot 0", DESCR: "WAN Interface Card - HWIC DSU 56K 4 wire"
PID: HWIC-1DSU-56K4 , VID: 1.0, SN: 00033254514

NAME: "4 Port GE Non-POE EHWIC Switch on Slot 0 SubSlot 2", DESCR: "4 Port GE Non-POE EHWIC Switch"
PID: EHWIC-4ESG , VID: V01 , SN: FOC19331KHE

NAME: "C1941/C2901 AC Power Supply", DESCR: "C1941/C2901 AC Power Supply"
PID: PWR-1941-2901-AC , VID: , SN:

 

2 Replies 2

balaji.bandi
Hall of Fame
Hall of Fame

Looks like card not recognising. reload the device (capture complete boot log and post here)

 

 

BB

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How to Ask The Cisco Community for Help

marce1000
VIP
VIP

 

 - Connect to the switch with : https://cway.cisco.com/cli , at the top left press or run System Diagnostics

 M.



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