03-23-2021 07:40 AM
Hi All.
I have a C1111-8PLTEEA running Version 16.10.1b. It doesn't seem to have any info on the LTE modem. When I issue 'show cellular 0/2/0 hardware' i get this output:
Modem Firmware Version = Device Model ID = Package Identifier ID = International Mobile Subscriber Identity (IMSI) = International Mobile Equipment Identity (IMEI) = Integrated Circuit Card ID (ICCID) = Mobile Subscriber Integrated Services Digital Network-Number (MSISDN) = Factory Serial Number (FSN) = Modem Status = Modem Disconnected Current Modem Temperature = 0 deg C PRI SKU ID = , PRI version = , Carrier = OEM PRI version =
It's completely empty and I don't understand why. I have tried to upgrade the Modem Firmware according to Cisco 1100 Series Software Configuration Guide, Cisco IOS XE Fuji 16.7.x - Cisco Fourth-Generation LTE Advanced on Cisco 1000 Series Integrated Services Router [Cisco IOS XE 16] - Cisco, but no success. The process times out.
Router#microcode re cellular 0 2 modem-provision flash:/test2 Reload microcode? [confirm] Log status of firmware download in router flash?[confirm] Firmware download status will be logged in bootflash:fwlogfile Microcode Reload Process launched for cwan slot/bay =0/2; hw type=0x102download option = 0 Router#Success !! send FW Upgrade command to card ***************************************************** The interface will be Shut Down for Firmware Upgrade This will terminate any active data connections. ***************************************************** ************************** Modem will be upgraded! Upgrade process will take up to 15 minutes. During this time the modem will be unusable. Please do not remove power or reload the router during the upgrade process. *************************** *Mar 23 13:26:37.194: ecell_ipc_rx_handler: IPC RX [8]:
<SNIP> *Mar 23 13:26:39.231: %LINK-5-CHANGED: Interface Cellular0/2/0, changed state to administratively down *Mar 23 13:26:39.231: cwan_hwif_state_change: Cellular0/2/0 ---------------------------- FIRMWARE INFO BEFORE UPGRADE: *Mar 23 13:27:05.190: ecell_ipc_rx_handler: IPC RX [263]: *Mar 23 13:27:05.190: IPC (40 bytes): 01 04 01 07 00 00 00 05 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 2D 00 00 00 00
<SNIP> *Mar 23 13:33:14.440: Firmware Upgrade Timed Out FW_UPGRADE: Abort Firmware upgrade and bring modem back to online state
I have tried these 3 modem FW's:
Any information on witch firmware to use, modem type or other intel that resolves this issue are grately appreciated.
Regards
03-23-2021 07:52 AM
Hello,
what is the output of the command:
C1111#pwd
?
03-23-2021 09:09 AM - edited 03-23-2021 09:15 AM
It says:
Router#pwd bootflash: Router#
Does that matter? The command I issued was:
Router#microcode reload cellular 0 2 modem-provision flash:/test3
'test3' is a directory containing the firmware. It didn't accept the command when I tried with firmware file directly on flash root.
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