09-14-2006 05:24 AM - edited 03-03-2019 02:00 PM
Hi
Recently on our 7513 standby processor (RSP 16) failed in slot 7. After replacing it with a new one, it still keeps resetting. If is giving "%HA-3-SYNC_ERROR: CCB Playback error".
%HA-5-SYNC_RETRY: Reloading standby and retrying sync operation
(retry 1)."
" %HA-5-SYNC_RETRY: Reloading standby and retrying sync operation
(retry 2)."
and show redundancy shows slave RSP as "Standby Cold" instead od "Standby Hot"
I am running 12.0(31)S6.
Please help.
09-14-2006 05:59 AM
Looking at this I think a software upgarde is in order, looking at the following bug.
CSCsd37840
Symptoms: When a Cisco 7500 series that runs in SSO mode reloads (for example, because of a "c7500 CCB PLAYBACK" error), the active RP comes up properly but the standby RP crashes. When the router reloads while running in RPR+ mode, the standby RP does not crash but an "%HA-3-SYNC_ERROR: CCB Playback error" message is generated.
Conditions: This symptom is observed on a Cisco 7500 series that is configured for SSO or RPR+.
Workaround: There is no workaround. The symptom does not occur when you disable SSO or RPR
CJ
09-14-2006 06:07 AM
Hi CJ
Thanx for your reply. I am running 12.0(31)S6 and the bug # CSCsd37840 is not present in this verson.
09-14-2006 06:16 AM
Hello,
I think Craig is right about the bug. The same bug can be found in the:
Cross-Platform Release Notes for Cisco IOS Release 12.0 S, Part 3: Caveats for 12.0(30)S through 12.0(32)S4
CSCsd37840
Symptoms: When a Cisco 7500 series that runs in SSO mode reloads (for example, because of a "c7500 CCB PLAYBACK" error), the active RP comes up properly but the standby RP crashes. When the router reloads while running in RPR+ mode, the standby RP does not crash but an "%HA-3-SYNC_ERROR: CCB Playback error" message is generated.
Conditions: This symptom is observed on a Cisco 7500 series that is configured for SSO or RPR+.
Workaround: There is no workaround. The symptom does not occur when you disable SSO or RPR+.
Regards,
GNT
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