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IOS not loading, stuck in ROMMON

serpentine
Level 1
Level 1

This router is missing its IOS and I have been trying to use an external usb drive to load the correct IOS but have been running into this issue where I am getting: fnuhcd5200OpenPipe  ERROR opening PIpe CVMX.

 

Any insight would be greatly appreciated.

 

What follows is the CLI output from the bootup to the rommon>:

 

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2012 by cisco Systems, Inc.

 

Total memory size = 512 MB

CISCO1921/K9 platform with 524288 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC disabled

 

 

Readonly ROMMON initialized

program load complete, entry point: 0x80903000, size: 0x4c4a0

boot: cannot determine first executable file name ondevice "usbflash0:"

 

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2012 by cisco Systems, Inc.

 

Total memory size = 512 MB

CISCO1921/K9 platform with 524288 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC disabled

 

 

Readonly ROMMON initialized

 

 fnuhcd5200OpenPipe  ERROR opening PIpe CVMX 

*** TLB (Load/Fetch) Exception ***

Access address = 0x26

  PC = 0x8090f0c0, SP = 0x80902dc0, RA = 0x8090f560

  Cause Reg = 0x80000008, Status Reg = 0x504080e3

 

monitor: command "boot" aborted due to exception

 

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2012 by cisco Systems, Inc.

 

Total memory size = 512 MB

CISCO1921/K9 platform with 524288 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC disabled

 

 

Readonly ROMMON initialized

program load complete, entry point: 0x80903000, size: 0x4c4a0

boot: cannot determine first executable file name ondevice "usbflash0:"

 

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2012 by cisco Systems, Inc.

 

Total memory size = 512 MB

CISCO1921/K9 platform with 524288 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC disabled

 

 

Readonly ROMMON initialized

rommon 1 > 

11 Replies 11

Leo Laohoo
Hall of Fame
Hall of Fame
Post the complete output to the following commands:
1. dir flash0: ; and
2. dir flash1:

serpentine
Level 1
Level 1
rommon 2 > dir flash0:
bad device name
usage: dir
rommon 3 > dir flash1:
bad device name
usage: dir
rommon 4 >

I just realized that the 1921 doesn't have a "replaceable" flash.
So how about "dir flash:" only?

rommon 8 > dir flash:
program load complete, entry point: 0x80903000, size: 0x4c4a0
Directory of flash:

rommon 9 > dev
Devices in device table:
       id  name
   flash:  usbflash0                  
bootflash:  boot flash                 
usbflash0:  usbflash0                  
usbflash1:  usbflash1                  
   eprom:  eprom                      
rommon 10 > dir usbflash0:
program load complete, entry point: 0x80903000, size: 0x4c4a0
Directory of usbflash0:

rommon 11 > dir usbflash1:
program load complete, entry point: 0x80903000, size: 0x4c4a0

fnuhcd5200OpenPipe  ERROR opening PIpe CVMX
*** TLB (Load/Fetch) Exception ***
Access address = 0x26
 PC = 0x8090f0c0, SP = 0x80902dc0, RA = 0x8090f560
 Cause Reg = 0x80000008, Status Reg = 0x504080e3

monitor: command "dir" aborted due to exception

Deepak Kumar
VIP Alumni
VIP Alumni

Hi,

First, try with below commands in the rommon as:

 

rommon> flash_init

rommon> dir usbflash0

rommon>boot usbflash0: <File Name>

 

make sure that this flash drive must be formatted in FAT format and size must not be more than 1GB. Your router may support a bigger size but many times we noticed practically.

 

 

 

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

serpentine
Level 1
Level 1
monitor: command "flash_init" not found
rommon 17 > dir usbflash0
bad device name
usage: dir
rommon 18 > boot usbflash0:c1900-universalk9-mz.SPA.154-3.M9.bin
Please reset before booting
rommon 19 >

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2012 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled


Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
boot: cannot determine first executable file name ondevice "usbflash0:"

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2012 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled


Readonly ROMMON initialized

fnuhcd5200OpenPipe ERROR opening PIpe CVMX
*** TLB (Load/Fetch) Exception ***
Access address = 0x26
PC = 0x8090f0c0, SP = 0x80902dc0, RA = 0x8090f560
Cause Reg = 0x80000008, Status Reg = 0x504080e3

monitor: command "boot" aborted due to exception

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2012 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled


Readonly ROMMON initialized
program load complete, entry point: 0x80903000, size: 0x4c4a0
boot: cannot determine first executable file name ondevice "usbflash0:"

System Bootstrap, Version 15.0(1r)M16, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2012 by cisco Systems, Inc.

Total memory size = 512 MB
CISCO1921/K9 platform with 524288 Kbytes of main memory
Main memory is configured to 64 bit mode with ECC disabled


Readonly ROMMON initialized

rommon1>

Hi,

Change your USB drive. Not all USB brands (and sizes) are supported by Cisco appliances.  This is because some manufacturers don't follow the standards of what Cisco requires. 

 

Otherwise, you can use the TFTP to boot or copy the file on the flash. 

Regards,
Deepak Kumar,
Don't forget to vote and accept the solution if this comment will help you!

Stop booting from USB: The USB thumb drive is not compatible with the router.
Use a different brand of USB thumb drive.

siskum
Spotlight
Spotlight

 

 

Sisira

siskum
Spotlight
Spotlight

Reinstall boot image (IOS bin file) to Compact Flash memory of CISCO Router/Switch Through TFTP-Server (Do not use USB stick)

First of all download correct version of IOS image for your Router CISCO 1921 series.

Here I attached the link of official CISCO web site to download correct IOS image:

https://software.cisco.com/download/home/282977114/type/280805680/release/15.7.3M7

Then follow the steps as mention bellow (The way of successful installation without stress):

Stepp 1: Configure manually your PC/Laptop-TCP/IPv4 NIC interface

IP address: 192.168.10.3

Net mask: 255.255.255.0

Standard gateway: 192.168.10.2

PC_Router_Network_Connection1.PNG

Step 2: Installation of TFTP-Server

  • Install on your PC TFTP-Server (Solar wind App recommended)
  • Under TFTP-Server directory (C:\TFTP-Root\) save correct version of IOS boot image file for Router/Switch.
  • Ex. C:\TFTP-Root\C2800nm-advipservicesk9-mz.124-4.T1.bin (in your case: c1900-universalk9-mz.SPA.157-3.M7.bin)
  • Select File --> Configure (Configure the TFTP-Server) then press “Start” button.

Step 3: Connect cables (UTP and Console)

  • Connect UTP cable one end to Router/Switch G0/0 or F0/0 Ethernet port (not any other ports)
  • Connect UTP cable other-end to your PC/Laptop NIC Ethernet port.
  • Connect console cable RJ-45 end to Router/Switch console port and other-end to Serial RS232 port or USB port.

Step 4: Install PuTTY to communicate with console port.

  • Install PuTTY application and configure Serial connection as follows:
  • Select serial radio button then change the speed 115200 and find correct com port COM1 or COM3 or COM5. (check with device manager)
  • then Click “Open” button.
  • Now power on the Router/Switch then it will prompt “Rommon 1 >” Router/Switcher command prompt.

Type following commands and press enter key each line. These all commands are having case sensitivity you cannot type small characters unless line 6.

Rommon 1 >

Rommon 1 > IP_ADDRESS=192.168.10.4

Rommon 2 > IP_SUBNET_MASK=255.255.255.0

Rommon 3 > DEFAULT_GATEWAY=192.168.10.2

Rommon 4 > TFTP_SERVER=192.168.10.3

Rommon 5 > TFTP_FILE=c2800nm-advipservicesk9-mz.124-4.T1.bin

Rommon 6 > tftpdnld -r

 

Press enter...Router/Switch will response as below:

IP_ADDRESS: 192.168.10.4

IP_SUBNET_MASK: 255.255.255.0

DEFAULT_GATEWAY: 192.168.10.2

TFTP_SERVER: 192.168.10.3

TFTP_FILE: c2800nm-advipservicesk9-mz.124-4.T1.bin

TFTP_VERBOSE: Progress

TFTP_RETRY_COUNT: 18

TFTP_TIMEOUT: 7200

TFTP_CHECKSUM: Yes

TFTP_MACADDR: 00:1b:d4:46:bf:c0

GE_PORT: Gigabit Ethernet 0

GE_SPEED_MODE: Auto

Invoke this command for disaster recovery only.

WARNING: all existing data in all partitions on flash: will be lost!

Do you wish to continue? y/n: [n]: y

Press “y” then you can notice TFTP-Server starts to response. If not, you have to check cable connectivity that have you properly connected the cables in correct ports or right IP configurations.

Receiving c2800nm-advipservicesk9-mz.124-4.T1.bin from 192.168.10.3 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

File reception completed.

Validating checksum.

Copying file c2800nm-advipservicesk9-mz.124-4.T1.bin to flash:.

program load complete, entry point: 0x8000f000, size: 0xcb80

Format: All system sectors written. OK...

Format: Operation completed successfully.

Format of flash: complete

program load complete, entry point: 0x8000f000, size: 0xcb80

Rommon 7 >

Power off-and-on Router/Switch...........

Successful installation will display following texts:

-----------------------------------------------------------------------------------

System Bootstrap, Version 12.4(13r)T, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 2006 by cisco Systems, Inc.

c2821 platform with 1048576 Kbytes of main memory

Main memory is configured to 64 bit mode with ECC disabled

Upgrade ROMMON initialized

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0xcb80

program load complete, entry point: 0x8000f000, size: 0x2100f94

Self-decompressing the image : ############################################################################################################################################################################################################################################################################################################################################################################## [OK]

Smart Init is enabled

smart init is sizing iomem

ID MEMORY_REQ TYPE

I have deleted many texts here

Cisco 2821 (revision 49.46) with 1036288K/12288K bytes of memory.

Processor board ID FCZ1120715F

2 Gigabit Ethernet interfaces

1 Virtual Private Network (VPN) Module

DRAM configuration is 64 bits wide with parity disabled.

239K bytes of non-volatile configuration memory.

250880K bytes of ATA CompactFlash (Read/Write)

 

Press RETURN to get started!

 

*Jan 8 11:29:26.535: %LINK-3-UPDOWN: Interface GigabitEthernet0/0, changed state to up

*Jan 8 11:29:26.535: %LINK-3-UPDOWN: Interface GigabitEthernet0/1, changed state to up

*Jan 8 11:29:27.535: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to up

*Jan 8 11:29:27.535: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/1, changed state to down

*Jan 8 11:29:27.951: %SYS-4-CONFIG_NEWER: Configuration from version 15.2 may not be correctly understood

*Jan 8 11:29:28.219: %USB_HOST_STACK-6-USB_DEVICE_CONNECTED: A Full speed USB device has been inserted in port 0.

*Jan 8 11:29:28.387: %SYS-5-CONFIG_I: Configured from memory by console

*Jan 8 11:29:29.127: %USBFLASH-5-CHANGE: usbflash0 has been inserted!

*Jan 8 11:29:29.203: %SYS-5-RESTART: System restarted --Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(4)T1, RELEASE SOFTWARE (fc4)

I have deleted many texts here

Administratively down

*Jan 8 11:29:30.079: %LINK-5-CHANGED: Interface GigabitEthernet0/1, changed state to administratively down

*Jan 8 11:29:31.067: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0, changed state to down

-------------------------------------------------------------------------------------------------------

Router>

It is very important to know if your problem has solved using my solution that make easy for others to save their valuable time.

(Note: You will get some practical issues if your trying to boot up with USB stick using in usbflash0: or usbflash1: drives due to incompatibility of USB stick. Before you use the USB stick it should be compatible to CISCO routers and switches and also you should format it trough Router or Switch (not in your PC) on CLI prompt. You can type the CLI command in privilege mode Router# format usbflash0

Then you have to save the IOS boot image file on USB stick (c1900-universalk9-mz.SPA.157-3.M7.bin) using this command. Router# copy tftp://192.168.10.3 usbflash0:

Sisira