Issue with setting up WAAS on ISR 4331

[Quintin.Mayo]

We have a cisco 4331 router that will not allow us to enable and configure the WAAS service.

We receive the following error after running through the “service waas enable”:

“installation failure decision to exit”


It appear to be failing because the router does not appear to be recognizing commands:

VirtualPortGroup31
Or
virtual-service AUTOWAAS


Not sure if this is a licensing issue or something that needs enabled?

[Reza Sharifi]

See table-4 in this link:

Do you have the correct software license, memory, etc..

http://www.cisco.com/c/en/us/products/collateral/routers/3900-series-integrated-services-routers-isr/guide_c07-726864.html

HTH