08-28-2020 05:27 AM
Hello all,
replaced a 2900 router with a new 4331 isr. Worked great for 5 days and then Became increasingly unresponsive. Reset to factory and started from scratch again and it works (local network works great) seeing some packet loss pinging external ip from an external network and it’s very slow loading web pages, I currently have the trial boost license. I have gotten the notice that I was approaching the license cap one time. Negotiation is set to auto.
any ideas what would be causing such slow speeds
08-28-2020 05:40 AM
Hello,
what is the throughput level ?
4331#sh platform hardware throughput level
08-28-2020 05:41 AM
We need some more information to identify :
1. what kind of abdn width you have
2. can you post the 4331 config (post show version / show running config / show license ?)
3. when it was 2900 is that worked as expected ?
what you see any logs ?
08-28-2020 05:44 AM
Throughput is 300000
2900 started being unresponsive about two weeks ago
i will be in the office shortly and will post the other information
08-28-2020 05:49 AM
Hello,
throughput should be 'level boost' if the license works correctly...where boost means unlimited...
08-28-2020 06:07 AM
as per the description looks like you have throughput license issue .
but that can only confirmed once we have configuration other information as i rquested on other poist.
08-28-2020 09:10 AM
sh version
Cisco IOS XE Software, Version 16.06.04
Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.4, RELEASE SOFTWARE (fc3)
config is attached
08-28-2020 06:47 AM
sh license
Index 1 Feature: appxk9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 2 Feature: uck9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 3 Feature: securityk9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 4 Feature: ipbasek9
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
Index 5 Feature: FoundationSuiteK9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 6 Feature: AdvUCSuiteK9
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: Non-Counted
License Priority: None
Index 7 Feature: cme-srst
Period left: Not Activated
Period Used: 0 minute 0 second
License Type: EvalRightToUse
License State: Active, Not in Use, EULA not accepted
License Count: 0/0 (In-use/Violation)
License Priority: None
Index 8 Feature: hseck9
Index 9 Feature: throughput
Period left: 7 weeks 4 days
Period Used: 6 days 18 hours
License Type: EvalRightToUse
License State: Active, In Use
License Count: Non-Counted
License Priority: Low
Index 10 Feature: internal_service
sh version
Cisco IOS XE Software, Version 16.06.04
Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.4, RELEASE SOFTWARE (fc3)
08-28-2020 06:56 AM
Hello,
set the throughput level to 'boost':
4331(config)#platform hardware throughput level boost
and reboot the device.
08-28-2020 07:07 AM
doesn't work.
(config)#platform hardware throughput level boost
^
% Invalid input detected at '^' marker.
08-28-2020 11:30 AM
What are your options after:
platform hardware throughput level ?
08-28-2020 11:44 AM
100000 throughput in kbps
300000 throughput in kbps
08-28-2020 11:46 AM
08-28-2020 11:47 AM
08-28-2020 07:30 AM
sh version
Cisco IOS XE Software, Version 16.06.04
Cisco IOS Software [Everest], ISR Software (X86_64_LINUX_IOSD-UNIVERSALK9-M), Version 16.6.4, RELEASE SOFTWARE (fc3)
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