Viptela site losing connectivity with no visible issues with WAN connections

[efef]

Please Help!

I have a viptela site where office member are losing network connectivity, but there are no visible issues with either of the two WAN connections; no events in vManage indicating network loss.  The office is complaining of losing network and phones are going into SRST mode. The issues are sporadic. Here is the setup:

• there is a Cisco 2911 router connected to the Viptela (Connected to gi0/2)
• There is an e-switch module within the 2911 router (no issues shown in the switch logs)
• vManage shows no visible issues with the WAN connections that would cause a drop in the network.

This one has my team stumped. Please help if you can. Let me know if you need any additional information.

Thank you in advance!

[ekhabaro]

Hi there!

Can you please provide your configurations from both 2911 and vEdge here? Besides that, "request admin-tech" from vEdge should be helpful together with exact time when you had downtime last time (it will be easier then to correlate this in the logs).