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ronald.su
Level 1
Level 1

hello, 

tricky thing, we using ASA and anyconnect for the remote user access. but lots of users report anyconnect will disconnect and reconnect at the first beginnging, it will happen 1 times and then will become stable. won't disconnect again.

I test lots of times, everytime I connected, and it will disconnect and reconnect 1 minute and 3 seconds, after that , it will become stable , won't disconnect again, no matter how long I connected.

and we got 2 ASA,

ASA1 is ASA5515-X 9.12(4) located at Hongkong

ASA2 is ASA5515-X  9.1(2) located at Singapore

some user using Anyconnect 3.1 , some is 4.8 

no matter what anyconnect client version and no matter which ASA connect to , everytime! it will reconnect after 63 second, no more and no less.

the client log :

10/15/2020
2:22:15 PM Ready to connect.
2:22:20 PM Contacting ASA1.mydomain.com.
2:22:25 PM User credentials entered.
2:22:30 PM User credentials entered.
2:22:30 PM Establishing VPN session...
2:22:31 PM The AnyConnect Downloader is performing update checks...
2:22:31 PM Checking for profile updates...
2:22:31 PM Checking for customization updates...
2:22:31 PM Performing any required updates...
2:22:31 PM The AnyConnect Downloader updates have been completed.
2:22:31 PM Establishing VPN - Initiating connection...
2:22:31 PM Establishing VPN session...
2:22:31 PM Establishing VPN - Examining system...
2:22:31 PM Establishing VPN - Activating VPN adapter...
2:22:32 PM Establishing VPN - Configuring system...
2:22:32 PM Establishing VPN...
2:22:32 PM Connected to ASA1.mydomain.com.
2:23:35 PM Reconnecting to ASA1.mydomain.com...
2:23:35 PM Establishing VPN - Examining system...
2:23:41 PM Establishing VPN - Activating VPN adapter...
2:23:42 PM Establishing VPN - Configuring system...
2:23:42 PM Establishing VPN...
2:23:42 PM Connected to ASA1.mydomain.com.
2:23:42 PM Reconnecting to ASA1.mydomain.com...
2:23:42 PM Establishing VPN - Examining system...
2:23:42 PM Establishing VPN - Activating VPN adapter...
2:23:42 PM Establishing VPN - Configuring system...
2:23:42 PM Establishing VPN...
2:23:42 PM Connected to ASA1.mydomain.com.

 

 

10/15/2020
2:38:17 PM Contacting ASA2.mydomain.com.
2:38:29 PM User credentials entered.
2:38:29 PM Establishing VPN session...
2:38:30 PM The AnyConnect Downloader is performing update checks...
2:38:30 PM Checking for profile updates...
2:38:30 PM Checking for customization updates...
2:38:30 PM Performing any required updates...
2:38:30 PM The AnyConnect Downloader updates have been completed.
2:38:30 PM Establishing VPN - Initiating connection...
2:38:30 PM Establishing VPN session...
2:38:32 PM Establishing VPN - Examining system...
2:38:32 PM Establishing VPN - Activating VPN adapter...
2:38:32 PM Establishing VPN - Configuring system...
2:38:33 PM Establishing VPN...
2:38:33 PM Connected to ASA2.mydomain.com.
2:39:36 PM Reconnecting to ASA2.mydomain.com...
2:39:36 PM Establishing VPN - Examining system...
2:39:42 PM Establishing VPN - Activating VPN adapter...
2:39:43 PM Establishing VPN - Configuring system...
2:39:43 PM Establishing VPN...
2:39:43 PM Connected to ASA2.mydomain.com.
2:39:44 PM Reconnecting to ASA2.mydomain.com...
2:39:44 PM Establishing VPN - Examining system...
2:39:44 PM Establishing VPN - Activating VPN adapter...
2:39:44 PM Establishing VPN - Configuring system...
2:39:44 PM Establishing VPN...
2:39:44 PM Connected to ASA2.mydomain.com.

 

 

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