C460 M4 VIC 1225 showing as not active/not working

blahfasl · ‎04-11-2019

Dear Cisco Community,

we currently have the following problem with our C460 M4:

We are running Firmware 4.0(2c) and ESXI 6.7U1 Cisco Version. Our VICs(1225) are in Slot 4 and 5.

Although they worked before, they somehow show up as not active and are not configurable via CIMC GUI or SSH.

Example of VIC in slot 4:

PCI Slot 4:
    Product Name: N/A
    Serial Number: FCH19347QND
    Product ID: UCSC-PCIE-CSC-02
    Adapter Hardware Revision: 6
    Current FW Version: N/A
    VNTAG: N/A
    FIP: N/A
    LLDP: N/A
    PORT CHANNEL: N/A
    Configuration Pending:
    Cisco IMC Management Enabled: no
    VID: N/A
    Vendor: N/A
    Description:
    Bootloader Version: N/A
    FW Image 1 Version: N/A
    FW Image 1 State: N/A
    FW Image 2 Version: N/A
    FW Image 2 State: N/A
    FW Update Status: N/A
    FW Update Error: N/A
    FW Update Stage: N/A
    FW Update Overall Progress: N/A

Adapter List
                  slot-number: 4
                  serial-number: FCH19347QND
                  card-type: 3
                  asic-type: 1
                  product-id: UCSC-PCIE-CSC-02
                  asic-name: sereno
                  hw-part-no: 73-14093-09
                  hw-revision: 6
                  i2cLogicalBus: 72
                  new-card: no
                  active: no
                  standby-power: no
                  overtemp-condition: no
                  fan-running: no
                  ncsiPackageId: 1
                  eth-interface: eth0
                  bmc-mac0: e4:aa:5d:13:ef:1b
                  bmc-mac1: e4:aa:5d:13:ef:1c
                  sereno-mac: e4:aa:5d:13:ee:ff
                  ipAddress: 127.16.4.1
                  remoteIPAddress: 127.16.4.2
                  virtual-eth-if: eth0_mac3.4043
                  actions-blocked: yes
                  capabilities: 0x1
                  diagnostic-mode: no
                  UCSM-mode: Standalone
                  description:

We already tried going back and forth with firmware upgrades, but no success.

Does anyone know how to get these cards working again?

Thanks in advance and kind regards

Kirk J · ‎04-28-2019

In the CIMC, inventory, VIC adapter list, each VIC card should have the option to reset it to factory defaults.

I would try that, and then come back and see if you can configure it/them.

Kirk...