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C460 M4 VIC 1225 showing as not active/not working

Dear Cisco Community,

 

we currently have the following problem with our C460 M4:

 

We are running Firmware 4.0(2c) and ESXI 6.7U1 Cisco Version. Our VICs(1225) are in Slot 4 and 5.

Although they worked before, they somehow show up as not active and are not configurable via CIMC GUI or SSH.

Example of VIC in slot 4:

PCI Slot 4:
    Product Name: N/A
    Serial Number: FCH19347QND
    Product ID: UCSC-PCIE-CSC-02
    Adapter Hardware Revision: 6
    Current FW Version: N/A
    VNTAG: N/A
    FIP: N/A
    LLDP: N/A
    PORT CHANNEL: N/A
    Configuration Pending:
    Cisco IMC Management Enabled: no
    VID: N/A
    Vendor: N/A
    Description:
    Bootloader Version: N/A
    FW Image 1 Version: N/A
    FW Image 1 State: N/A
    FW Image 2 Version: N/A
    FW Image 2 State: N/A
    FW Update Status: N/A
    FW Update Error: N/A
    FW Update Stage: N/A
    FW Update Overall Progress: N/A
Adapter List
                  slot-number: 4
                  serial-number: FCH19347QND
                  card-type: 3
                  asic-type: 1
                  product-id: UCSC-PCIE-CSC-02
                  asic-name: sereno
                  hw-part-no: 73-14093-09
                  hw-revision: 6
                  i2cLogicalBus: 72
                  new-card: no
                  active: no
                  standby-power: no
                  overtemp-condition: no
                  fan-running: no
                  ncsiPackageId: 1
                  eth-interface: eth0
                  bmc-mac0: e4:aa:5d:13:ef:1b
                  bmc-mac1: e4:aa:5d:13:ef:1c
                  sereno-mac: e4:aa:5d:13:ee:ff
                  ipAddress: 127.16.4.1
                  remoteIPAddress: 127.16.4.2
                  virtual-eth-if: eth0_mac3.4043
                  actions-blocked: yes
                  capabilities: 0x1
                  diagnostic-mode: no
                  UCSM-mode: Standalone
                  description:

We already tried going back and forth with firmware upgrades, but no success.

Does anyone know how to get these cards working again?

 

Thanks in advance and kind regards

Everyone's tags (6)
1 REPLY 1
Cisco Employee

Re: C460 M4 VIC 1225 showing as not active/not working

In the CIMC, inventory, VIC adapter list, each VIC card should have the option to reset it to factory defaults.

I would try that, and then come back and see if you can configure it/them.

 

Kirk...

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