11-17-2020 10:19 AM - edited 11-17-2020 11:28 AM
Evening All
I am looking for some assistance.....
I recently got pre-owned C220 from eBay. I also manged to order a Cisco 12G Modular SAS controller with 1GB cache module and battery.
CIMC is showing everything is present:
However it will not allow me to use RAID 5 / 6.
I have looked at previous posts and on the controller itself, the options for RAID 5 / 6 are missing:
Any assistance with this would be greatly appreciated!
11-17-2020 02:33 PM
Greetings.
Despite showing the cache module present, it seems like your raid options match what would be the available options if the cache module wasn't installed.
The CIMC, storage view, should show you what the state of the SuperCAP charge and related health settings are.
I would also make sure it has latest available firmware to make sure the 12Gb raid card and the cache/Supercap play nice together.
Kirk...
11-18-2020 04:06 AM
Hi Kirk
Thanks for taking the time to reply.
The firmware is fully up to date as of yesterday. I’ll try and get a screenshot of the BBU health if needed however it’s all showing as good.
I have been in touch with the supplier of the RAID card and they have advised I need a Key to enable RAID 5. I cannot see this listed anywhere within the documentation other than when using software RAID which I am not using.
Any other thoughts?
11-18-2020 05:22 AM - edited 11-18-2020 05:29 AM
That 'key' only applies to the onboard ICH controller, and not the actual SAS raid controller you have.
This issue seems to revolve around the controller acknowledging it's got a valid cache and supercap module.
I recall, working with one of the these controllers in the Lab, and when pulling the cache module off (failed), and replacing it with another, the card got stuck in some mode where it wouldn't use the cache.
This may require a techsupport after 1st triggering the controller TTY logs, to see what the megaraid firmware level logging shows...
In that Cntrl + R option rom menu, you might try doing a factory default reset on the card, if you haven't already.
Kirk...
11-18-2020 11:57 AM
Hi Kirk
Again, thanks for your reply.
I have already performed a factory reset of the controller card.
The BBU is showing:
Controller logs:
Wed Nov 18 19:39:30 2020 Info Time established as 11/18/20 19:39:30; (221 seconds since power on) Wed Nov 18 19:38:21 2020 Info BBU enabled; changing WT virtual disks to WB Wed Nov 18 19:38:18 2020 Info SCAP HLTH: 7400 mF, 240 mOhm, 9480 mV, 23 Deg, 55C:x0, 60C:x0, 65C:x0, 70C:x0, 75C:x0 Wed Nov 18 19:38:18 2020 Info Battery relearn completed Wed Nov 18 19:38:18 2020 Info Battery relearn in progress Wed Nov 18 19:38:18 2020 Info Battery charge complete Wed Nov 18 19:38:18 2020 Info Battery started charging Wed Nov 18 19:37:18 2020 Info Battery relearn started Wed Nov 18 19:36:35 2020 Info CC Schedule properties changed Wed Nov 18 19:36:21 2020 Info Time established as 11/18/20 19:36:21; (31 seconds since power on) 31 seconds from boot Info Controller properties changed 31 seconds from boot Warning Controller booted in headless mode with errors 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 31 seconds from boot Info Boot Device reset, setting target ID as invalid 31 seconds from boot Warning Controller booted in headless mode with errors 31 seconds from boot Info Inserted: PD 0f(e0xfc/s7) Info: enclPd=fc, scsiType=0, portMap=04, sasAddr=5000c5006ae60cb1,0000000000000000 31 seconds from boot Info Inserted: PD 0f(e0xfc/s7) 31 seconds from boot Info Inserted: PD 0e(e0xfc/s5) Info: enclPd=fc, scsiType=0, portMap=03, sasAddr=500003948832ddba,0000000000000000 31 seconds from boot Info Inserted: PD 0e(e0xfc/s5) 31 seconds from boot Info Inserted: PD 0d(e0xfc/s2) Info: enclPd=fc, scsiType=0, portMap=01, sasAddr=5000039488329782,0000000000000000 31 seconds from boot Info Inserted: PD 0d(e0xfc/s2) 31 seconds from boot Info Inserted: PD 0c(e0xfc/s1) Info: enclPd=fc, scsiType=0, portMap=00, sasAddr=500003948813f862,0000000000000000 31 seconds from boot Info Inserted: PD 0c(e0xfc/s1) 31 seconds from boot Info Inserted: PD 0b(e0xfc/s4) Info: enclPd=fc, scsiType=0, portMap=02, sasAddr=5000039488387846,0000000000000000 31 seconds from boot Info Inserted: PD 0b(e0xfc/s4) 31 seconds from boot Info Inserted: PD 0a(e0xfc/s8) Info: enclPd=fc, scsiType=0, portMap=05, sasAddr=5000c5006ae657e5,0000000000000000 31 seconds from boot Info Inserted: PD 0a(e0xfc/s8) 31 seconds from boot Critical Critical Error during boot - Incompatible secondary iButton detected! 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 31 seconds from boot Info Boot Device reset, setting target ID as invalid 18 seconds from boot Info Battery relearn pending: Battery is under charge 18 seconds from boot Info Battery temperature is normal 18 seconds from boot Info Battery charge complete 13 seconds from boot Info Board Revision 05F 13 seconds from boot Info Package version 24.12.1-0456 13 seconds from boot Info Battery Present 9 seconds from boot Info Firmware version 4.620.00-7341 Wed Nov 18 19:35:04 2020 Info Boot Device reset, setting target ID as invalid Wed Nov 18 19:35:01 2020 Info Boot Device reset, setting target ID as invalid Wed Nov 18 19:34:40 2020 Info Battery relearn started Wed Nov 18 19:34:35 2020 Info Battery relearn pending: Battery is under charge Wed Nov 18 19:32:46 2020 Info Factory defaults restored Wed Nov 18 19:28:09 2020 Info Controller requests a host bus rescan Wed Nov 18 19:28:09 2020 Info State change on PD 0a(e0xfc/s8) from JBOD(40) to UNCONFIGURED_GOOD(0) Wed Nov 18 19:28:09 2020 Info Boot Device reset, setting target ID as invalid Wed Nov 18 19:27:51 2020 Info Configuration cleared Wed Nov 18 19:27:17 2020 Info Configuration cleared Wed Nov 18 19:27:02 2020 Info Controller requests a host bus rescan Wed Nov 18 19:27:02 2020 Info State change on PD 0f(e0xfc/s7) from JBOD(40) to UNCONFIGURED_GOOD(0) Wed Nov 18 19:24:17 2020 Info Time established as 11/18/20 19:24:17; (133 seconds since power on) 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 Wed Nov 18 19:14:49 2020 Info Time established as 11/18/20 19:14:49; (39 seconds since power on) Wed Nov 18 19:14:41 2020 Info Time established as 11/18/20 19:14:41; (31 seconds since power on) 31 seconds from boot Warning Controller booted in headless mode with errors 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 31 seconds from boot Warning Controller booted in headless mode with errors 31 seconds from boot Info Inserted: PD 0f(e0xfc/s7) Info: enclPd=fc, scsiType=0, portMap=04, sasAddr=5000c5006ae60cb1,0000000000000000 31 seconds from boot Info Inserted: PD 0f(e0xfc/s7) 31 seconds from boot Info Inserted: PD 0e(e0xfc/s5) Info: enclPd=fc, scsiType=0, portMap=03, sasAddr=500003948832ddba,0000000000000000 31 seconds from boot Info Inserted: PD 0e(e0xfc/s5) 31 seconds from boot Info Inserted: PD 0d(e0xfc/s2) Info: enclPd=fc, scsiType=0, portMap=01, sasAddr=5000039488329782,0000000000000000 31 seconds from boot Info Inserted: PD 0d(e0xfc/s2) 31 seconds from boot Info Inserted: PD 0c(e0xfc/s1) Info: enclPd=fc, scsiType=0, portMap=00, sasAddr=500003948813f862,0000000000000000 31 seconds from boot Info Inserted: PD 0c(e0xfc/s1) 31 seconds from boot Info Inserted: PD 0b(e0xfc/s4) Info: enclPd=fc, scsiType=0, portMap=02, sasAddr=5000039488387846,0000000000000000 31 seconds from boot Info Inserted: PD 0b(e0xfc/s4) 31 seconds from boot Info Inserted: PD 0a(e0xfc/s8) Info: enclPd=fc, scsiType=0, portMap=05, sasAddr=5000c5006ae657e5,0000000000000000 31 seconds from boot Info Inserted: PD 0a(e0xfc/s8) 31 seconds from boot Critical Critical Error during boot - Incompatible secondary iButton detected! 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 7 seconds from boot Info Firmware initialization started (PCI ID 005d/1000/00db/1137) 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 29 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 32 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 12 seconds from boot Info Board Revision 05F 12 seconds from boot Info Package version 24.12.1-0456 12 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 31 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.12.1-0456 11 seconds from boot Info Battery Present 7 seconds from boot Info Firmware version 4.620.00-7341 Tue Nov 17 17:21:47 2020 Info Setting PD 0a(e0xfc/s8) as boot device Tue Nov 17 17:20:30 2020 Info Controller operating temperature within normal range, full operation restored Tue Nov 17 17:20:30 2020 Info Setting PD 0a(e0xfc/s8) as boot device Tue Nov 17 17:20:16 2020 Info Battery temperature is normal Tue Nov 17 17:20:16 2020 Info Battery charge complete Tue Nov 17 17:20:12 2020 Info Board Revision 05F Tue Nov 17 17:20:12 2020 Info Package version 24.12.1-0456 Tue Nov 17 17:20:12 2020 Info Battery Present 5 seconds from boot Info Firmware version 4.620.00-7341 Tue Nov 17 17:19:18 2020 Info Flashing image: BTBL v3.07.00.00-0004 Tue Nov 17 17:19:16 2020 Info Flashing image: NVDT v3.1511.01-0023 Tue Nov 17 17:18:58 2020 Info Flashing image: APP v4.620.01-7340 Tue Nov 17 17:18:57 2020 Info Flashing image: PCLI v01.07-05:#%0000 Tue Nov 17 17:18:54 2020 Info Flashing image: CTLR v5.15-0613 Tue Nov 17 17:18:53 2020 Info Flashing image: NVDT v3.1511.00-0033 Tue Nov 17 17:18:36 2020 Info Flashing image: APP v4.620.00-7341 Tue Nov 17 17:18:31 2020 Info Flashing image: HIIM vC3.19.06.12 Tue Nov 17 17:18:30 2020 Info Flashing image: BIOS v6.30.03.3_4.17.08.00_0xC6130204 30 seconds from boot Info Controller operating temperature within normal range, full operation restored 15 seconds from boot Info Battery temperature is normal 15 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.7.0-0047 11 seconds from boot Info Battery Present 9 seconds from boot Info Firmware version 4.270.00-4238 34 seconds from boot Info Controller operating temperature within normal range, full operation restored 34 seconds from boot Info Setting PD 0a(e0xfc/s8) as boot device 18 seconds from boot Info Battery temperature is normal 18 seconds from boot Info Battery charge complete 13 seconds from boot Info Board Revision 05F 13 seconds from boot Info Package version 24.7.0-0047 13 seconds from boot Info Battery Present 11 seconds from boot Info Firmware version 4.270.00-4238 Tue Nov 17 14:20:26 2020 Info Boot Device reset, setting target ID as invalid Tue Nov 17 14:19:16 2020 Info Boot Device reset, setting target ID as invalid 32 seconds from boot Info Controller operating temperature within normal range, full operation restored 32 seconds from boot Info Boot Device reset, setting target ID as invalid 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.7.0-0047 11 seconds from boot Info Battery Present 9 seconds from boot Info Firmware version 4.270.00-4238 32 seconds from boot Info Controller operating temperature within normal range, full operation restored 32 seconds from boot Info Boot Device reset, setting target ID as invalid 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.7.0-0047 11 seconds from boot Info Battery Present 9 seconds from boot Info Firmware version 4.270.00-4238 Tue Nov 17 12:50:03 2020 Info Deleted VD 00/0 Tue Nov 17 12:50:03 2020 Info Boot Device reset, setting target ID as invalid Tue Nov 17 12:38:10 2020 Info Patrol Read complete Tue Nov 17 12:35:29 2020 Info Deleted VD 01/1 Tue Nov 17 12:28:53 2020 Info BBU enabled; changing WT virtual disks to WB Tue Nov 17 12:28:50 2020 Info Battery relearn completed Tue Nov 17 12:26:45 2020 Info Battery relearn started Tue Nov 17 12:22:39 2020 Info Patrol Read started 34 seconds from boot Info Foreign Configuration Imported 33 seconds from boot Info Created VD 01/1 33 seconds from boot Info Created VD 00/0 32 seconds from boot Warning Previous configuration completely missing at boot 32 seconds from boot Info Controller operating temperature within normal range, full operation restored 16 seconds from boot Info Battery relearn pending: Battery is under charge 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 11 seconds from boot Info Board Revision 05F 11 seconds from boot Info Package version 24.7.0-0047 11 seconds from boot Info Battery Present 9 seconds from boot Info Firmware version 4.270.00-4238 30 seconds from boot Info Controller operating temperature within normal range, full operation restored 30 seconds from boot Warning Previous configuration completely missing at boot 16 seconds from boot Info Battery relearn pending: Battery is under charge 16 seconds from boot Info Battery temperature is normal 16 seconds from boot Info Battery charge complete 12 seconds from boot Info Board Revision 05F 12 seconds from boot Info Package version 24.7.0-0047 12 seconds from boot Info Battery has been replaced 10 seconds from boot Info Firmware version 4.270.00-4238 32 seconds from boot Info Controller operating temperature within normal range, full operation restored 31 seconds from boot Info Setting VD 00/0 as boot device 12 seconds from boot Info Board Revision 05F 12 seconds from boot Info Package version 24.7.0-0047
Happy to try anything else?
Thanks
11-18-2020 01:50 PM
Based on everything I am reading here, you either do not have the FBWC installed or it has failed.
Can you send a picture of the controller with the cache module installed? Can you attempt to remove and reseat the cache module from the controller? It sits right on top of it.
11-18-2020 02:39 PM
Hi Wes
Thanks for your reply. The Cache module has been re-seated previous and I have done this again.
Please see below:
11-19-2020 06:29 AM
Are you able to get a replacement cache module and test?
If you install the card without the cache, does the CIMC report anything different? If not, I suspect the cache module is not being detected, leading to RAID 5 not being available.
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